Maybe you should uninstall JAWS 9)without removing shared settings) and
reinstall it from the FS downloads page rather than from the CD. If JAWS 7
and Narrator work fine, you might have a problem with the JAWS 9
installation. By the way, you might also consider installing NVDA as a
back-up screen reader because it is superior to Narrator for
troubleshooting.
Gerald
----- Original Message -----
From: "Victor" <[email protected]>
To: "Jaws Users List" <[email protected]>
Sent: Sunday, December 28, 2008 9:05 AM
Subject: [JAWS-Users] One Version of Jaws Starting, but Not The Other
Hi Folks,
I've got a bit of a doozy for you.
I am running Windows XP home edition and Jaws 7.0.
I have just installed Jaws 9.0 and have found, to my dismay, that Jaws 7
works, but not Jaws 9.
Incredibly, this is the case, whether I have Jaws 9 to start automatically
or not.
I set Jaws 7 to not start up when Windows starts, then turned off Jaws.
When I went to start up Jaws 9 to redo the start settings in the basic
options, I found that it didn't want to start.
I tried to bring up Narrator, and it came up, so I knew it couldn't be a
sound card problem, but when I went to change screens to read any error
messages that might have popped up when I started Jaws 9, it would not
change.
Narrator would simply repeat any keystrokes I pressed, and even then, it
would only say one keystroke, even though I pressed two of them.
For example, if I pressed alt+tab, Narrator would only say alt, and if I
tried to bring the desktop into focus with windows key+M, Jaws would only
say Start. I couldn't even bring up the start menu.
After many times of re-starting my computer, I decided to bring up
Narrator first, as I did not know that Jaws 7 would work if I started it
first, and it worked fine, I was able to go to the desktop and all that
stuff one would expect to do with Narrator, so I decided to take a chance
and start Jaws 9.0 and suddenly, I lost focus of everything.
I managed to do a read window command with Narrator and it did read me a
portion of a dialog box that said Application File for Jaws, followed by
For help, press F1.
I could not get it to read anything else, I couldn't alternate between
windows or dialog boxes and I couldn't access the start menu again for my
life.
Suffice it to say, I did a hard reboot, and decided to take my chances
with Jaws 7, and lo and behold, it works just fine.
I can't access the menu for Jaws 9, and even if I could, I doubt it would
come up working, and I'd have my same problem again.
Can anyone give me some advice?
Am I getting shafted here without knowing it?
I'm thinking video intercept error, but I don't think I would get an
application file for Jaws error dialog box, but I haven't encountered this
very often.
I should point out that the install is a bonafide Freedom Scientific disc,
not a download, right along with the authorization CD and the Real Speak
voices.
I'm lost here folks, and I don't know what to do.
Please help.
Thanks in advance for any help you can give me.
Victor
Co-moderator
Blind Movie Buffs List
Guidedogs List
Visit the JAWS Users List home page at:
http://www.jaws-users.com
Visit the Blind Computing home page at:
http://www.blind-computing.com
Address for the list archives:
http://www.mail-archive.com/[email protected]
To post to this group, send email to
[email protected]
To unsubscribe from this group, send an email to
[email protected]
For help from Mailman with your account Put the word help in the subject
or body of a blank message to:
[email protected]
Use the following address in order to contact the management team
[email protected]
If you wish to join the Blind Computing list send a blank email to the
following address:
[email protected]
Visit the JAWS Users List home page at:
http://www.jaws-users.com
Visit the Blind Computing home page at:
http://www.blind-computing.com
Address for the list archives:
http://www.mail-archive.com/[email protected]
To post to this group, send email to
[email protected]
To unsubscribe from this group, send an email to
[email protected]
For help from Mailman with your account Put the word help in the subject or
body of a blank message to:
[email protected]
Use the following address in order to contact the management team
[email protected]
If you wish to join the Blind Computing list send a blank email to the
following address:
[email protected]
