You might want to contact FS, because back when 9 first came out.
They had some cd's that where bad and you may have gotten one of them
by mistake.
You might also want to try the downloaded version from there site and
see if it works.
At 09:05 AM 12/28/2008, you wrote:
Hi Folks,
I've got a bit of a doozy for you.
I am running Windows XP home edition and Jaws 7.0.
I have just installed Jaws 9.0 and have found, to my dismay, that
Jaws 7 works, but not Jaws 9.
Incredibly, this is the case, whether I have Jaws 9 to start
automatically or not.
I set Jaws 7 to not start up when Windows starts, then turned off Jaws.
When I went to start up Jaws 9 to redo the start settings in the
basic options, I found that it didn't want to start.
I tried to bring up Narrator, and it came up, so I knew it couldn't
be a sound card problem, but when I went to change screens to read
any error messages that might have popped up when I started Jaws 9,
it would not change.
Narrator would simply repeat any keystrokes I pressed, and even
then, it would only say one keystroke, even though I pressed two of them.
For example, if I pressed alt+tab, Narrator would only say alt, and
if I tried to bring the desktop into focus with windows key+M, Jaws
would only say Start. I couldn't even bring up the start menu.
After many times of re-starting my computer, I decided to bring up
Narrator first, as I did not know that Jaws 7 would work if I
started it first, and it worked fine, I was able to go to the
desktop and all that stuff one would expect to do with Narrator, so
I decided to take a chance and start Jaws 9.0 and suddenly, I lost
focus of everything.
I managed to do a read window command with Narrator and it did read
me a portion of a dialog box that said Application File for Jaws,
followed by For help, press F1.
I could not get it to read anything else, I couldn't alternate
between windows or dialog boxes and I couldn't access the start menu
again for my life.
Suffice it to say, I did a hard reboot, and decided to take my
chances with Jaws 7, and lo and behold, it works just fine.
I can't access the menu for Jaws 9, and even if I could, I doubt it
would come up working, and I'd have my same problem again.
Can anyone give me some advice?
Am I getting shafted here without knowing it?
I'm thinking video intercept error, but I don't think I would get an
application file for Jaws error dialog box, but I haven't
encountered this very often.
I should point out that the install is a bonafide Freedom Scientific
disc, not a download, right along with the authorization CD and the
Real Speak voices.
I'm lost here folks, and I don't know what to do.
Please help.
Thanks in advance for any help you can give me.
Victor
Co-moderator
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