Hello Eric,
I have had this problem since JAWS 9. I called tech support about it and
they had no clue. I have noticed it in any microsoft application including
Internet explorer.
Sincerely,
Greg W.
----- Original Message -----
From: "Larry Stansifer" <[email protected]>
To: <[email protected]>
Sent: Tuesday, March 31, 2009 11:08 AM
Subject: Re: [JAWS-Users] JAWS 10.0.1142 update was posted March 30th
Eric,
This issue is nothing new, it has been occurring to a
greater or lesser degree beginning about JFW version 4.5.
My own experience is that it happens more frequently in
Outlook, Excel and PowerPoint.
I am currently running Jaws 9.latest, Windows XP-Pro and
Office xp Professional and the malady continues.
BTW tech support is clueless.
-----Original Message-----
From: [email protected]
[mailto:[email protected]] On Behalf Of
Eric Damery
Sent: Tuesday, March 31, 2009 6:21 AM
To: [email protected]
Subject: Re: [JAWS-Users] JAWS 10.0.1142 update was posted
March 30th
Please call support. Something is going on with your system
or JAWS install for this to be happening. Eric
-----Original Message-----
From: [email protected]
[mailto:[email protected]] On Behalf Of
Chase Crispin
Sent: Tuesday, March 31, 2009 7:13 AM
To: [email protected]
Subject: Re: [JAWS-Users] JAWS 10.0.1142 update was posted
March 30th
Hello Eric,
Have you guys fixed the problem ware JFW double speaks
everything in Microsoft Office Applications? Thanks,
Chase
----- Original Message -----
From: Eric Damery
To: [email protected]
Sent: Tuesday, March 31, 2009 4:59 AM
Subject: Re: [JAWS-Users] JAWS 10.0.1142 update was posted
March 30th
Hi Victor,
It sounds as if the Windows Installer on your system had
gotten into a
state where things stopped working has they should. This
can happen,
especially when files are modified over time which can
happen when
editing or modifying existing scripts like default. When
this does
happen, it is generally more difficult to undo what went
wrong, then
just cleaning it and starting over.
There were quite a few people on the list serves that had
issues with
the Check for Updates feature but overall, the update
process went very
smoothly for the most. I'm sure this one will go smoother
for you since
the support guys helped you clean up the WinInstaller and
registry
entries associated with it.
Regards,
Eric
-----Original Message-----
From: [email protected]
[mailto:[email protected]] On Behalf
Of Victor
Sent: Monday, March 30, 2009 11:42 PM
To: [email protected]
Subject: Re: [JAWS-Users] JAWS 10.0.1142 update was posted
March 30th
Hi Eric,
Not sure if you'll get this message, but did you guys
resolve the issue
of the default.jss script file not being able to be
compiled with the
newest update?
Just wondering as I don't want to go through what I went
through the
other week with Jaws where I had to get one of your techs
to send me a
Windows Installer clean up tool to uninstall Jaws.
Can you please shed some light on this?
Victor
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