Hello Shikher,

It might be that the antivirus programs are conflicting. I believe that each of those programs have antivirus scanning capabilities, so you should only have one of them on your system. I don't use AVG 8.5, but I am quite sure it has anti-spyware scanning and protection features in the program. You can have another anti-spyware program running on your system, but antivirus programs can really conflict with each other. Of course, you might have run scans from online and this might not be your problem, but if you do have three different antivirus programs on your system then you should have two of them removed. At least one of the programs you mentioned has a removal tool that will remove parts of the program not removed by the usual add/remove applet in the control panel.

Take care.

      Brian Lee
[email protected]
----- Original Message ----- From: "shikher goyal" <[email protected]>
To: <[email protected]>
Sent: Friday, May 22, 2009 4:05 AM
Subject: [JAWS-Users] laptop gets shut down during scanning


hei
from few days, my laptop gets turned off whenever i do scanning my computer.
i've tried with AVG 8.5, kasperskey internet security, Mcafee, but it
gets turned off even in safe mode.
so please suggest me whether i should try another anti-virus and which one?
with regards
shikher

For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/


For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/

Reply via email to