You need to be sure, before running a different antivirus program, that the previous one you ran has been completely disabled from running anything.
----- Original Message ----- From: "shikher goyal" <[email protected]> To: <[email protected]> Sent: Saturday, May 23, 2009 11:22 AM Subject: Re: [JAWS-Users] laptop gets shut down during scanning hei.. and thanks i'm using only one at one time. and tried with three differentprograms separately for scanning virus because my computer only shuts downl when i do scanning and it becomes hot than normal near abut heat sync area or once a day when schedule scan is at progress. and whole day, no problem at all. i think that it's a virus problem as shuts down during scanning, may be anti-virus program is unable to scan it. so what should i do? i have tried with AVG 8.5, kasperskey internet security, mcafee. secondly how can i scan online and is it safe to scan? and can i scan online if anti-virus program is already installed? with regards shikher On 5/22/09, Brian Lee <[email protected]> wrote: > Hello Shikher, > > It might be that the antivirus programs are conflicting. I believe that > each of those programs have antivirus scanning capabilities, so you should > only have one of them on your system. I don't use AVG 8.5, but I am quite > sure it has anti-spyware scanning and protection features in the program. > You can have another anti-spyware program running on your system, but > antivirus programs can really conflict with each other. Of course, you > might have run scans from online and this might not be your problem, but > if > you do have three different antivirus programs on your system then you > should have two of them removed. At least one of the programs you > mentioned > has a removal tool that will remove parts of the program not removed by > the > usual add/remove applet in the control panel. > > Take care. > > Brian Lee > [email protected] > ----- Original Message ----- > From: "shikher goyal" <[email protected]> > To: <[email protected]> > Sent: Friday, May 22, 2009 4:05 AM > Subject: [JAWS-Users] laptop gets shut down during scanning > > >> hei >> from few days, my laptop gets turned off whenever i do scanning my >> computer. >> i've tried with AVG 8.5, kasperskey internet security, Mcafee, but it >> gets turned off even in safe mode. >> so please suggest me whether i should try another anti-virus and which >> one? >> with regards >> shikher >> >> For answers to frequently asked questions about this list visit: >> http://www.jaws-users.com/help/ > > > For answers to frequently asked questions about this list visit: > http://www.jaws-users.com/help/ > For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
