Hi Russ,

Ah yes, what's hidden from us oft holds the clue! Sighted assistance was required in this instance all right.

----- Original Message ----- From: "Russ Hubley" <[email protected]>
To: "Jaws users" <[email protected]>
Sent: Tuesday, September 01, 2009 2:28 AM
Subject: [JAWS-Users] Attention Flor, Thank you, Jaws problem 2010


Hi Flor,

I wrote you about Jaws 10 freezing when I tried to update it. You suggested that I try to install the latest version of Jaws directly from the web site. Once again, my laptop froze after it was restarted. All Jaws would say when i used a say line was, cancel. Before I turned off the computer, I had my son read what was on the screen. He read a message, "Windows cannot reccognize/varify some drivers. Do you want to install anyway?"

I had him click and the install went perfectly. I don't know if Vista had anything to do with it, but Jaws is now working perfectly.

Thanks again!
Russ
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