Hi everybody,

I'm a developer trying to make sure that our web-based products are as 
accessible as possible. We have run into a discrepancy between jaws 10 and jaws 
11.

The "problem" is that in jaws 11, when you use the tab key to focus on a link 
that contains both an image and text (the image does have alt text) jaws only 
reads the text, not the alt text of the image. However if you use the arrow 
keys to read the link, both the alt text and link text are announced as 
expected.

If you'd like to see this in action, it can be observed in example 7 of the 
following page by webaim.org: http://webaim.org/techniques/alttext/#functional

The link in question reads "download the employment application" and also 
contains an image with alt text= "sample image"

So my question for you is: is this a known issue? I'm assuming that since I 
cannot reproduce this in jaws 10, this behavior must be new and  unexpected but 
common. I'm not exactly sure how we could fix it, since our HTML is correct. 
Which is more common, the tab key or the arrow keys? Does this issue cause 
problems for jaws users?

Thank you very much for any insight you could offer.

Sincerely,

Dallas Despain
RightNow Technologies
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