Hello Kuenga, Are you sure that the version of Windows is 32-bit? The processor might be 32-bit but JAWS 32-bit is for Windows 32-bit. If you have 64-bit Windows then you need 64-bit JAWS. Also, for XP Professional you need JAWS Professional. If you have a JAWS standard license then it will only work on specific types of a Windows version. The following is from Freedom Scientific regarding licensing. Notice that a Standard license is limited to specific releases of Windows.
Professional Licensing JAWS 64-bit Professional can be used with all 64-bit versions of Windows 7, Windows VistaR, and Windows 2008 Server. JAWS 32-bit Professional can be used with the following 32-bit operating systems: all 32-bit versions of Windows 7, Windows Vista, Windows XP Professional, Windows XP Home, Windows XP Media Center Edition, Windows 2008 Server, and Windows 2003 Server. Standard Licensing JAWS 64-bit Standard can be used with 64-bit versions of Windows 7 Home Premium, Windows Vista Home Premium, and Windows Vista Home Basic. JAWS 32-bit Standard can be used with 32-bit versions of Windows 7 Home Premium, Windows Vista Home Premium, Windows Vista Home Basic, and Windows XP Home. Take care. Brian Lee [email protected] -----Original Message----- From: [email protected] [mailto:[email protected]] On Behalf Of Kuenga Chhoegyel Sent: Saturday, November 27, 2010 10:23 PM To: [email protected] Subject: [JAWS-Users] Unable to install JAWS. Hi all, Yestterday, a friend of mine had brought a laptop of Sony VAIO asking for installation of JAWS. While trying to install, JAWS announced: "The Programme cannot be installed in this platform, contact freedomscientific." The JAWS software was of 32 bit and I check the laptop and was also of 32 Bit. What could be the reason for not being able to install? Kuenga Chhoegyel National Institute for the Visually Impaired, Khaling, Post Box: 42003 Bhutan. Mobile: +(975)17684860 e-mail: [email protected] [email protected] [email protected] MSN: [email protected] Skype: kuenga.chhoegyel -- This message has been scanned for viruses and dangerous content by MailScanner, and is believed to be clean. For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
