Hello Kuenga,

Tim and Doris are exactly right.  I don't know why I wasn't thinking clearly
when writing you.  I guess I have too many projects going on at once or I
didn't have enough coffee before writing.  You can't run 64-bit Windows on a
32-bit processor.  As far as software is concerned, there are some 32-bit
programs that can run in a 64-bit Windows environment using WOW64.  You
might check the laptop to find out if the operating system is one used prior
to XP, such as Windows 98, Windows NT, Windows 95, etc.  I think that the
last version of JAWS to support versions of Windows before Windows XP was
JAWS 7.1.      

Take care.     

Brian Lee
[email protected]

-----Original Message-----
From: [email protected]
[mailto:[email protected]] On Behalf Of Kuenga
Chhoegyel
Sent: Saturday, November 27, 2010 10:23 PM
To: [email protected]
Subject: [JAWS-Users] Unable to install JAWS.

Hi all, 

Yestterday, a friend of mine had brought a laptop of Sony VAIO asking for
installation of JAWS. 

While trying to install, JAWS announced: 

"The Programme cannot be installed in this platform, contact
freedomscientific."

The JAWS software was of 32 bit and I check the laptop and was also of 32
Bit. 

What could be the reason for not being able to install? 

 

 

  Kuenga Chhoegyel
National Institute for the Visually Impaired, Khaling, Post Box: 42003
Bhutan. 
Mobile: +(975)17684860
e-mail: [email protected]
        [email protected]
        [email protected]
MSN: [email protected]
Skype: kuenga.chhoegyel

 


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