If a professional license of jaws was needed for the operating system installed, jaws should still install but run in 40-minute demo mode.

hth

Doris




At 11:59 AM 11/28/2010, you wrote:
Hello Kuenga,

Are you sure that the version of Windows is 32-bit?  The processor might be
32-bit but JAWS 32-bit is for Windows 32-bit.  If you have 64-bit Windows
then you need 64-bit JAWS.  Also, for XP Professional you need JAWS
Professional.  If you have a JAWS standard license then it will only work on
specific types of a Windows version.  The following is from Freedom
Scientific regarding licensing.  Notice that a Standard license is limited
to specific releases of Windows.

Professional Licensing
JAWS 64-bit Professional can be used with all 64-bit versions of Windows 7,
Windows VistaR, and Windows 2008 Server.
JAWS 32-bit Professional can be used with the following 32-bit operating
systems: all 32-bit versions of Windows 7, Windows Vista, Windows XP
Professional, Windows XP Home, Windows XP Media Center Edition, Windows 2008
Server, and Windows 2003 Server.

Standard Licensing
JAWS 64-bit Standard can be used with 64-bit versions of Windows 7 Home
Premium, Windows Vista Home Premium, and Windows Vista Home Basic.
JAWS 32-bit Standard can be used with 32-bit versions of Windows 7 Home
Premium, Windows Vista Home Premium, Windows Vista Home Basic, and Windows
XP Home.

Take care.

Brian Lee
brianl...@charter.net

-----Original Message-----
From: jaws-users-list-boun...@jaws-users.com
[mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Kuenga
Chhoegyel
Sent: Saturday, November 27, 2010 10:23 PM
To: jaws-users-list@jaws-users.com
Subject: [JAWS-Users] Unable to install JAWS.

Hi all,

Yestterday, a friend of mine had brought a laptop of Sony VAIO asking for
installation of JAWS.

While trying to install, JAWS announced:

"The Programme cannot be installed in this platform, contact
freedomscientific."

The JAWS software was of 32 bit and I check the laptop and was also of 32
Bit.

What could be the reason for not being able to install?





  Kuenga Chhoegyel
National Institute for the Visually Impaired, Khaling, Post Box: 42003
Bhutan.
Mobile: +(975)17684860
e-mail: kuengachhoeg...@druknet.bt
        kuengachhoeg...@gmail.com
        kuenga_chhoeg...@yahoo.com
MSN: chhoegyelkue...@hotmail.com
Skype: kuenga.chhoegyel




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