Hi Guys,
Here is a summary and I'm just trying to see if I left any stone unturned.
My wife is running an HP 64-bit Win 7 computer with the latest version of
Jaws 12, as well as Jaws 11. Over the past three days, she is unable to
access her billpay page on her Credit Union account with IE8. She can
access it with Firefox and with System Access to Go using IE8, but not with
Jaws. I tried running IE8 in 32-bit mode, with the same result. Tried a
repair on Jaws, still no-go. Tried a System Restore back to a time when we
knew she could access that site, and it still won't work with IE8.
She went to a friend's house who has virtually the identical computer (same
HP model but with a different monitor and a smaller hard drive) and she
could access the credit union site using that lady's version of Jaws 11. We
confirmed that the IE8 security settings are the same as what our friend
has.
Anyone have any ideas as to what would cause Jaws to not access the website?
Is there something I'm missing? Don't know how to handle this with FS
support, unless we create some kind of dummy account they can use.
Steve
Lansing, MI
----- Original Message -----
From: "Ann Byrne" <[email protected]>
To: <[email protected]>
Sent: Sunday, December 12, 2010 9:29 PM
Subject: Re: [JAWS-Users] jaws commands on a laptop?
On my toshiba the applications key is on the top right hand corner, and
the windows key is immediately to the left. The insert key is to the
right of the spacebar, delete to its right, and the right alt key to the
right of delete, where control should be.
control is on the bottom left, then the function key, then alt, then grov,
whatever that is, then spacebar.
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