have you tried the site with JAWS12 and firefox?
----- Original Message -----
From: "Steve" <[email protected]>
To: <[email protected]>
Sent: Monday, December 13, 2010 8:54 PM
Subject: [JAWS-Users] Unable to Access Billpay Page
Hi Guys,
Here is a summary and I'm just trying to see if I left any stone
unturned.
My wife is running an HP 64-bit Win 7 computer with the latest version
of Jaws 12, as well as Jaws 11. Over the past three days, she is
unable to access her billpay page on her Credit Union account with
IE8. She can access it with Firefox and with System Access to Go
using IE8, but not with Jaws. I tried running IE8 in 32-bit mode,
with the same result. Tried a repair on Jaws, still no-go. Tried a
System Restore back to a time when we knew she could access that site,
and it still won't work with IE8.
She went to a friend's house who has virtually the identical computer
(same HP model but with a different monitor and a smaller hard drive)
and she could access the credit union site using that lady's version
of Jaws 11. We confirmed that the IE8 security settings are the same
as what our friend has.
Anyone have any ideas as to what would cause Jaws to not access the
website? Is there something I'm missing? Don't know how to handle
this with FS support, unless we create some kind of dummy account they
can use.
Steve
Lansing, MI
----- Original Message -----
From: "Ann Byrne" <[email protected]>
To: <[email protected]>
Sent: Sunday, December 12, 2010 9:29 PM
Subject: Re: [JAWS-Users] jaws commands on a laptop?
On my toshiba the applications key is on the top right hand corner,
and the windows key is immediately to the left. The insert key is to
the right of the spacebar, delete to its right, and the right alt key
to the right of delete, where control should be.
control is on the bottom left, then the function key, then alt, then
grov, whatever that is, then spacebar.
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