Issue solved.
The control f5 didn't seem to work, but I set IE8 to a different encoding
scheme which appears to have resolved the problem. Western European
Windows.
Steve
----- Original Message -----
From: "Flor Lynch" <florl...@iol.ie>
To: <jaws-users-list@jaws-users.com>
Sent: Wednesday, December 15, 2010 2:40 PM
Subject: Re: [JAWS-Users] Unable to Access Billpay Page
Try pressing ctrl+F5 on the page. that might change something since the
last time you visited. Ensure IE8 is maximized.
Perhaps, then, you can email the problem to Freedom Scientific tech
support. It sounds like JAWS is misreading some controls in internet
Explorer 8. You could outline the necessity for them of setting up an
account, at least for testing purposes. Have you gone through the form
elements not in Forms Mode? If not, try that, only entering forms Mode
when you must.
----- Original Message -----
From: "Steve" <k...@sbcglobal.net>
To: <jaws-users-list@jaws-users.com>
Sent: Tuesday, December 14, 2010 11:23 PM
Subject: Re: [JAWS-Users] Unable to Access Billpay Page
Meaning Firefox in either flavor of Jaws works, Internet Explorer 8 in
either flavor of Jaws does not work, although Internet Explorer does
work with System Access SaToGo.
----- Original Message -----
From: "Flor Lynch" <florl...@iol.ie>
To: <jaws-users-list@jaws-users.com>
Sent: Tuesday, December 14, 2010 6:05 PM
Subject: Re: [JAWS-Users] Unable to Access Billpay Page
Meaning what? the combination of JAWS12 with Firefox works on the
site, or it doesn't?
----- Original Message -----
From: "Steve" <k...@sbcglobal.net>
To: <jaws-users-list@jaws-users.com>
Sent: Tuesday, December 14, 2010 10:27 PM
Subject: Re: [JAWS-Users] Unable to Access Billpay Page
Works with Firefox, on either version of Jaws. Jaws 12 doesn't work
with the site either.
----- Original Message -----
From: "Flor Lynch" <florl...@iol.ie>
To: <jaws-users-list@jaws-users.com>
Sent: Monday, December 13, 2010 6:00 PM
Subject: Re: [JAWS-Users] Unable to Access Billpay Page
have you tried the site with JAWS12 and firefox?
----- Original Message -----
From: "Steve" <k...@sbcglobal.net>
To: <jaws-users-list@jaws-users.com>
Sent: Monday, December 13, 2010 8:54 PM
Subject: [JAWS-Users] Unable to Access Billpay Page
Hi Guys,
Here is a summary and I'm just trying to see if I left any stone
unturned.
My wife is running an HP 64-bit Win 7 computer with the latest
version of Jaws 12, as well as Jaws 11. Over the past three days,
she is unable to access her billpay page on her Credit Union
account with IE8. She can access it with Firefox and with System
Access to Go using IE8, but not with Jaws. I tried running IE8 in
32-bit mode, with the same result. Tried a repair on Jaws, still
no-go. Tried a System Restore back to a time when we knew she
could access that site, and it still won't work with IE8.
She went to a friend's house who has virtually the identical
computer (same HP model but with a different monitor and a smaller
hard drive) and she could access the credit union site using that
lady's version of Jaws 11. We confirmed that the IE8 security
settings are the same as what our friend has.
Anyone have any ideas as to what would cause Jaws to not access
the website? Is there something I'm missing? Don't know how to
handle this with FS support, unless we create some kind of dummy
account they can use.
Steve
Lansing, MI
----- Original Message -----
From: "Ann Byrne" <ann...@sbcglobal.net>
To: <jaws-users-list@jaws-users.com>
Sent: Sunday, December 12, 2010 9:29 PM
Subject: Re: [JAWS-Users] jaws commands on a laptop?
On my toshiba the applications key is on the top right hand
corner, and the windows key is immediately to the left. The
insert key is to the right of the spacebar, delete to its right,
and the right alt key to the right of delete, where control
should be.
control is on the bottom left, then the function key, then alt,
then grov, whatever that is, then spacebar.
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For answers to frequently asked questions about this list visit:
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For answers to frequently asked questions about this list visit:
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