Hi Tim,
I did not have the same experience as you, but once JAWS was installed,
the authorization box popped up so I went through the steps to authorize
it, restarted JAWS as it said and then the authorization box came up
again after telling me the authorization was successful. I called FS as
didn't have any more authorizations left. For some reason I'm only
getting 1 at a time which makes it difficult if something comes up on
the weekend and I have none. Good thing have NVDA as a backup I guess.
LOL Anyway, FS had never heard of this and she said she would bring it
to the attention of those that needed to know as it could be a bug with
JAWS 14. Has this happened to any of you? Also, MS Word told me
yesterday I had to register it again so hope that doesn't stick. Have
today left and my time will be up, it said.
Lisa
On 10/31/2012 6:22 AM, Tim Bennett wrote:
Hey Everyone,
I have a new ultrabook running Windows 8. I am connecting to the
internet with Verizon using a USB modem. I am browsing using Internet
Explorer 10 and Firefox 16. I am getting my email using Thunderbird. I
am running NVDA which can check for and install updates without any
problem.
I downloaded JAWS 14 64 bit using another machine and installed it on my
Windows 8 machine. It said there was a problem with the internet
connection and some components were not installed. I have removed and
reinstalled JAWS several times with the same error. The internet
connection is fine. When I try to update authorization it says there is
a problem with the internet connection. If I do a check for updates on
the help menu it says there is a problem with the internet connection.
The internet connection is working with no problems. Only JAWS can't
find it. I don't think it's trying to use the connection because it
comes back instantly and says there is a problem with the connection.
I have successfully installed JAWS 14 on a Windows 7 laptop using the
USB modem and the Verizon software. (VZAccess Manager.)
Not sure what to check or why JAWS doesn't recognize the connection.
Any suggestions? Thanks!
For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/
