Hello Lenny, When you opened the task manager did you go to the processes page tab? It sounds like you might have just checked the applications that were open in the application page. Use Ctrl with tab key in the task manager to get to the processes tab and then check the list of items for more than one listing of the winword.exe process. Use the end task button if you find winword.exe. This might not be the case but if all you found were listings for the 3 applications that were open at the time then you might not have been in the processes page of the dialog. I hope you get it worked out. Take care. Brian Lee
Sent from my iPhone On Aug 21, 2013, at 5:10 PM, "Lenny McHugh" <[email protected]> wrote: > Well, I thought that I had the problem and maybe a work around. I sure was > wrong. > I just wanted to modify a document. In my documents I clicked on the file and > it opened in word, as it should. Made the changes and went to save. Again I > received the notification that the normal template is in use by another > application. Used ctl shift escape to see what was running. Only 3 items. > word 2010, my documents and jaws. > I attempted a force shutdown on word. I then received a few other errors > about the global template being changed. Just forced a restart of the > computer. > > > > --- > Please visit my home page, it is motivational, educational, inspirational > > with a touch of humor. > There is also a very extensive resource list for the blind. > http://LennyMcHugh.com > International Brotherhood of Magicians member #43990R > > > > For answers to frequently asked questions about this list visit: > http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
