Why not try it with another screen-reader, such as NVDA. It's free, so
you have little materially to lose.
----- Original Message -----
From: "Lenny McHugh" <[email protected]>
To: <[email protected]>
Sent: Thursday, August 22, 2013 3:27 AM
Subject: Re: [JAWS-Users] the word problem
Brian, i just launched word and that file is not listed in any of the
pages
-----Original Message-----
From: Brian Lee
Sent: Wednesday, August 21, 2013 10:15 PM
To: [email protected]
Subject: Re: [JAWS-Users] the word problem
Hello Lenny, When you opened the task manager did you go to the
processes page tab? It sounds like you might have just checked the
applications that were open in the application page. Use Ctrl with
tab key in the task manager to get to the processes tab and then check
the list of items for more than one listing of the winword.exe
process. Use the end task button if you find winword.exe. This
might not be the case but if all you found were listings for the 3
applications that were open at the time then you might not have been
in the processes page of the dialog. I hope you get it worked out.
Take care. Brian Lee
Sent from my iPhone
On Aug 21, 2013, at 5:10 PM, "Lenny McHugh" <[email protected]>
wrote:
Well, I thought that I had the problem and maybe a work around. I
sure was wrong.
I just wanted to modify a document. In my documents I clicked on the
file and it opened in word, as it should. Made the changes and went
to save. Again I received the notification that the normal template
is in use by another application. Used ctl shift escape to see what
was running. Only 3 items. word 2010, my documents and jaws.
I attempted a force shutdown on word. I then received a few other
errors about the global template being changed. Just forced a restart
of the computer.
---
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