My database definitions are up to date, and running a separate definition
update as you suggested doesn't resolve the problem. I'm pretty sure my
computer is being flagged as potentially unprotected because MSE quarantined
a harmful item that it detected during a previous scan, but clicking on the
option at the bottom of the History page to remove this item does not work.
Gerald
----- Original Message -----
From: "RJ" <[email protected]>
To: <[email protected]>
Sent: Saturday, April 05, 2014 8:16 AM
Subject: Re: [JAWS-Users] MSE Flagging MY PC As Potentially Unprotected
You have to update the definitions.
Open the program from the system tray
Go to the update tab
Alt+ u
And let it update.
Not sure, but you may have to reboot.
----- Original Message -----
From: "Gerald Levy" <[email protected]>
To: <[email protected]>
Sent: Saturday, April 05, 2014 8:04 AM
Subject: [JAWS-Users] MSE Flagging MY PC As Potentially Unprotected
Hi gang. For the past two days, the Microsoft Security Essentials icon
in the System Tray of my XP computer has been showing "PC Status
Potentially Unprotected". Using the JAWS cursor to read the History tab,
I notice that there are options labeled "remove" and "remove all" at the
bottom of the page , presumably to remove harmful items that have been
quarantined, but when I attempt to click on either of these options with
the left mouse button, nothing happens, and my PC status remains
potentially unprotected. Neither running a full scan nor rebooting my
computer changes the status to protected. So how can I get MSE to change
the status of my PC from potentially unprotected to protected? Thanks
for any help.
Gerald
For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/
For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/
For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/
