I do not know about this site in particular, but I have noticed that JAWS 16 does not always recognize controls such as check boxes. Generally when you can't get a button to activate, it's because something further up the page has not been done, like checking a box or entering certain info. I had this problem with JAWS and IE 11 on the ESPN fantasy football site, and it turned out that there was a check box that neither JAWS or Window Eyes was reading, and I had to get a pair of eyeballs to check it with the mouse.
Andy -----Original Message----- From: JAWS-Users-List [mailto:[email protected]] On Behalf Of Christopher Sabine, ONH Consulting Sent: Tuesday, August 18, 2015 7:14 PM To: [email protected] Subject: [EXTERNAL] Re: [JAWS-Users] Problem completing a privacy agreement screen on an HR portal commonly used in job applications HI Steve. When I press F to navigate by form field, JAWS says there are no more form fields. The form fields only populate when the buttons populate; if there were a checkbox, JAWS would recognize this as a form field. I would check the box and tab to the "I agree" button, but this isn't the case. Chris. -----Original Message----- From: JAWS-Users-List [mailto:[email protected]] On Behalf Of Steve Sent: Tuesday, August 18, 2015 9:47 PM To: [email protected] Subject: Re: [JAWS-Users] Problem completing a privacy agreement screen on a HRportal commonly used in job applications I think there is a checkbox you have to check before the buttons are available. ----- Original Message ----- From: Christopher Sabine, ONH Consulting To: [email protected] Sent: Tuesday, August 18, 2015 9:04 PM Subject: [JAWS-Users] Problem completing a privacy agreement screen on a HRportal commonly used in job applications Hello all. I realize I rarely post on the JAWS users list, but I'm helping a family member apply for online jobs and have run into an issue with one of the big online candidate profile sites that I think could be JAWS related. The issue is with People Answers. People Answers (http://www.peopleanswers.com) is a Website that companies use to host online assessments and questionnaires for job candidates. When I log in to the site to begin a job assessment from an employer using this portal, I'm forwarded to a page asking me to scroll through an agreement and click "I Agree" to except it. When I scroll through the agreement, JAWS reads, "I Agree button unavailable" and "I do not agree unavailable." The sighted person I'm working with says the button is grayed out, and she can't click on "I Agree." I've scrolled through the entire agreement at least three times this evening using Internet Explorer; I also tried this page under Mozilla Firefox with the same result. I've had similar issues with this portal in the past. So far, I've only gotten this button to populate correctly twice, and both times it's taken me an hour to scroll through the information on the agreement multiple times. The agreement itself consists of two sections: a privacy statement and terms of use. Both have separate links to allow you to open and print the privacy statement and terms of service, then close the page to return to the application. I've had to open and close the page multiple times to get the "I agree" buttons to populate correctly. This evening, I was unable to do so at all after scrolling to the bottom of the page at least three times under Internet Explorer 11 and once under Mozilla Firefox 40. I'm using JAWS 16, build 4350 with a 64-bit PC running Windows 10. I'd like to know if anyone is familiar with this online job portal and has any solutions to this. Thanks in advance. Chris. For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
