Hi. I'm trying to help a new JAWS user who is experienced with IE. We've run into problems on the Citibank website. I don't have a Citibank account, and so I can't log in. So, does anyone have thoughts about the following three issues?
1. The website has a virtual assistant that seems to interfere with JAWS. Can it be removed? 2. I notice on the log-in page a purported link for screenreader users. However, I can't activate the link no matter what I try. Any ideas? 3. Finally, is there more than one bill pay page? My friend isn't recognizing the organization of the bill pay page he found. I think this may be a misunderstanding, but I could be wrong. For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
