I had a heck of a time when the new page format was installed but
somehow I managed to find the accessible version. somehow I got the
accessible link to work. The accessible version is the print version
and works great, but does not have all site features like the alerts. I
recommend calling the web site tech group - customer service can connect
you - andwork through the steps to get the accessible version.
Bill pay is a snap, one reason why i don't change banks. Chase has a
nice feature which allows money to be eft'd to another person by
supplying an e-mail - and it's accessible. Bank of America's site is
accessible, too.
On 8/2/2016 5:53 PM, T. Civitello wrote:
I have a Citi Bank account and pay my bills on it. When They made
changes a couple of years ago and I started having problems, I called
them and they provided me with a link to the older version and I
haven't had any problems since. Tom
-----Original Message----- From: Adrian Spratt
Sent: Tuesday, August 02, 2016 1:31 PM
To: [email protected]
Subject: [JAWS-Users] Citibank website navigation
Hi. I'm trying to help a new JAWS user who is experienced with IE.
We've run into problems on the Citibank website. I don't have a
Citibank account, and so I can't log in. So, does anyone have thoughts
about the following three issues?
1. The website has a virtual assistant that seems to interfere
with JAWS. Can it be removed?
2. I notice on the log-in page a purported link for screenreader
users. However, I can't activate the link no matter what I try. Any
ideas?
3. Finally, is there more than one bill pay page? My friend
isn't recognizing the organization of the bill pay page he found. I
think this may be a misunderstanding, but I could be wrong.
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For answers to frequently asked questions about this list visit:
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