I have a Citi Bank account and pay my bills on it. When They made changes a
couple of years ago and I started having problems, I called them and they
provided me with a link to the older version and I haven't had any problems
since. Tom
-----Original Message-----
From: Adrian Spratt
Sent: Tuesday, August 02, 2016 1:31 PM
To: [email protected]
Subject: [JAWS-Users] Citibank website navigation
Hi. I'm trying to help a new JAWS user who is experienced with IE. We've run
into problems on the Citibank website. I don't have a Citibank account, and
so I can't log in. So, does anyone have thoughts about the following three
issues?
1. The website has a virtual assistant that seems to interfere with
JAWS. Can it be removed?
2. I notice on the log-in page a purported link for screenreader
users. However, I can't activate the link no matter what I try. Any ideas?
3. Finally, is there more than one bill pay page? My friend isn't
recognizing the organization of the bill pay page he found. I think this may
be a misunderstanding, but I could be wrong.
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