Hi Adrian, After removing the ENU Files & replacing them, did you unload & restart Jaws? Also, what happens if you delete the contents of the clipboard? I just wonder if deleting the contents of the clipboard will stop the clipboard from showing / interfering with Jaws. Also, maybe someone will clear this up because I don't know if the Clipboard is a part of Windows Explorer, or the operating system, & Office & Outlook have commands to access it, or if the Clipboard is actually a part of the Office / Outlook program. Take care. Mike Sent from my iBarstool. ----- Original Message ----- From: Adrian Spratt To: [email protected] Sent: Saturday, January 14, 2017 1:02 PM Subject: Re: [JAWS-Users] Clipboard text keeps interfering with JAWS
At the risk of trying everyone's patience, here's the next installment. This is the problem where JAWS verbalizes a clipboard, possibly the Office clipboard, when I open an Outlook 2010 message or start replying to a message. It all started after I experimented with the Office clipboard settings. As far as I can tell, disabling the Office clipboard doesn't solve the problem I'm having, which is that JAWS will verbalize clipboard contents when I open a new message. I could be wrong, but although I can't confirm when the clipboard is disabled, I've followed the steps to disable it. After a long talk with Mike B, I established one new fact and tried a new approach. The new fact is that Outlook works fine with JAWS 17. This surely confirms that the problem I'm having is with JAWS 18. Mike suggested I try removing certain files from my JAWS 18 ENU folder and replacing them with the same files from my JAWS 17 ENU folder. Other than an Outlook.jdf file, the only files that seemed relevant were Outlook.jcf and Word.jcf. I went ahead, removed them from the J18 ENU folder and replaced them with the J17 ENU equivalents. Unfortunately, the problem persists. (I've now restored the original two JCF files to my J18 ENU folder. Note that before doing all that, I copied both folders and clearly labeled them. I was super careful not to confuse the files. There were other steps in-between, but they didn't establish anything. So, can anyone suggest anything based on this new information? Could another ENU file possibly be involved? I haven't upgraded to the current JAWS 18 release. Might doing so solve the problem? I've already run repairs on both JAWS 18 and Office 2010. -----Original Message----- From: JAWS-Users-List [mailto:[email protected]] On Behalf Of Adrian Spratt Sent: Saturday, January 14, 2017 9:54 AM To: [email protected] Subject: Re: [JAWS-Users] Clipboard text keeps interfering with JAWS David, Yesterday I tried this dialog with NVDA and noticed that the control there (unlike with JAWS) is labeled "Show Office clipboard." That implies it's a toggle, and what you say here confirms it. Beyond that, NVDA wasn't helpful. >From what I've read, NVDA now supports Word 2013 and 2016, but not my 2010. So I just tried your method of determining when the control is disabled and enabled. I wasn't successful. However, I'll experiment by pressing enter on the control and working for a while, then going back and pressing enter again. I'll assume that either the first or second time, pressing enter disabled it. That way I should figure out if disabling is the answer. Once again, thanks for all your good advice to list members. -----Original Message----- From: JAWS-Users-List [mailto:[email protected]] On Behalf Of David Whitehead Sent: Saturday, January 14, 2017 7:25 AM To: [email protected] Subject: Re: [JAWS-Users] Clipboard text keeps interfering with JAWS Hello Adrian; Ok, I played with this a little, What I found was, you need to turn the office clipboard off, from word. 1, go into word, Now press alt+h=home Now, tab and enter on, office clipboard.... You will see that the clip board has been disabled. You can verify this by routing jaws to pc, you will not see the office clipboard if it's disabled. Hope this helps. -----Original Message----- From: JAWS-Users-List [mailto:[email protected]] On Behalf Of Adrian Spratt Sent: Friday, January 13, 2017 3:33 PM To: [email protected] Subject: Re: [JAWS-Users] Clipboard text keeps interfering with JAWS Thanks, David. I found the same area in Outlook 2010, which I should have mentioned I'm using. I'd already unchecked every item in that list, and I just now went back in to double-check. Any more great ideas to pull out of your bag of many tricks? -----Original Message----- From: JAWS-Users-List [mailto:[email protected]] On Behalf Of David Whitehead Sent: Friday, January 13, 2017 11:15 AM To: [email protected] Subject: Re: [JAWS-Users] Clipboard text keeps interfering with JAWS - Turn the Microsoft Office 2016 or 2013 clipboard features on or off using these easy steps. In Excel, Word or Powerpoint, select the "Home" tab. Select the arrow next to "Office Clipboard". Select "Options" at the bottom-left of the window. Select or deselect options as desired: -----Original Message----- From: JAWS-Users-List [mailto:[email protected]] On Behalf Of Adrian Spratt Sent: Friday, January 13, 2017 10:10 AM To: [email protected] Subject: Re: [JAWS-Users] Clipboard text keeps interfering with JAWS Is this the same as a system restore? If so, I've made too many changes to my system since this problem began. If it's something else, please let me know. Obviously, I'm not familiar with what that would be. -----Original Message----- From: JAWS-Users-List [mailto:[email protected]] On Behalf Of Subash Sent: Friday, January 13, 2017 9:28 AM To: [email protected] Subject: Re: [JAWS-Users] Clipboard text keeps interfering with JAWS Hi Adrian Do you think a windows restore might work? Computers are weird at times. :-) -----Original Message----- From: Adrian Spratt Sent: Thursday, January 12, 2017 10:38 PM To: [email protected] Subject: Re: [JAWS-Users] Clipboard text keeps interfering with JAWS Thanks, Annette, but I'm afraid your post shows it doesn't work. I opened your message and the clipboard text came up. I tried to refresh with insert-escape, but the clipboard didn't go away. I had to do the alt-enter dos- à-dos again. Any other thoughts? This is very distracting. -----Original Message----- From: JAWS-Users-List [mailto:[email protected]] On Behalf Of Annette Carr Sent: Thursday, January 12, 2017 8:22 PM To: [email protected] Subject: Re: [JAWS-Users] Clipboard text keeps interfering with JAWS I wonder if refreshing the screen with Insert+Escape will help. Annette -----Original Message----- From: JAWS-Users-List [mailto:[email protected]] On Behalf Of Adrian Spratt Sent: Thursday, January 12, 2017 6:38 PM To: [email protected] Subject: [JAWS-Users] Clipboard text keeps interfering with JAWS Ever since I experimented with the Office keyboard, JAWS keeps verbalizing the clipboard's content everywhere I go. Say I open an email and set it up for reply, I leave the message, return to the edit field, and all JAWS will do is read the clipboard. The workaround is to alt-enter out of the email and alt-enter back in, although who knows why that works. However, it's a nuisance, and it happens in other contexts as well, interfering with my work. This afternoon I did a JAWS repair, but it made no difference. I've unchecked every item in the Office clipboard dialog. Again, no difference. Any ideas? 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