Hi , This is a well known issue. Please log an issue( with appropriate screen shots) with TEMENOS PACS and get a fix.
Thanks Saravanan On Tue, Dec 1, 2009 at 11:27 PM, Jim Idle <[email protected]> wrote: > Sounds like you forgot to do a trial run of this before going live. It’s > golden rule number 17.b.ii J > > > > However, you need to talk with TEMENOS help desk rather than this list I > think. Maybe there is something obvious that the T24 guys here know, but > rather than wait, you should call TEMENOS I should think. > > > > Jim > > > > > > > > *From:* veyan henry [mailto:[email protected]] > *Sent:* Tuesday, December 01, 2009 9:28 AM > *To:* jbase > *Subject:* T24: TILL NOT OPEN > > > > Hi All, > > > > Please i need your assistance urgently. > > we just concluded migration and Go-Live of a subsidiary of a bank in > another contry on Saturday 20091128. Users from the subsidiary were able to > sign into the system from their country and posted transactions on sunday > 20091129, but on Monday once the Head office signed into T24, the subsidiary > especially Tellers could not sign in, they keep getting the error msg Till > Not Open. > > We noticed that once the users at the Head Office sign out of T24 in the > evening, the subsidiary users are able to sign in and work efficiently. > > Both Head office and subsidiary are using the same server. > > > > Please i need your help on this. > > > > Regards > > Henry > > -- > Please read the posting guidelines at: > http://groups.google.com/group/jBASE/web/Posting%20Guidelines > > IMPORTANT: Type T24: at the start of the subject line for questions > specific to Globus/T24 > > To post, send email to [email protected] > To unsubscribe, send email to [email protected] > For more options, visit this group at > http://groups.google.com/group/jBASE?hl=en > > -- > Please read the posting guidelines at: > http://groups.google.com/group/jBASE/web/Posting%20Guidelines > > IMPORTANT: Type T24: at the start of the subject line for questions > specific to Globus/T24 > > To post, send email to [email protected] > To unsubscribe, send email to [email protected] > For more options, visit this group at > http://groups.google.com/group/jBASE?hl=en > -- Jai Hind, Thanks, S Saravanan -- Please read the posting guidelines at: http://groups.google.com/group/jBASE/web/Posting%20Guidelines IMPORTANT: Type T24: at the start of the subject line for questions specific to Globus/T24 To post, send email to [email protected] To unsubscribe, send email to [email protected] For more options, visit this group at http://groups.google.com/group/jBASE?hl=en
