There you go - I said you needed to talk to TEMENOS ;-) If it is a well known issue, does he really need the screenshots though?
Jim From: Saravanan S [mailto:[email protected]] Sent: Tuesday, December 01, 2009 6:10 PM To: [email protected] Subject: Re: T24: TILL NOT OPEN Hi , This is a well known issue. Please log an issue( with appropriate screen shots) with TEMENOS PACS and get a fix. Thanks Saravanan On Tue, Dec 1, 2009 at 11:27 PM, Jim Idle <[email protected]> wrote: Sounds like you forgot to do a trial run of this before going live. It's golden rule number 17.b.ii J However, you need to talk with TEMENOS help desk rather than this list I think. Maybe there is something obvious that the T24 guys here know, but rather than wait, you should call TEMENOS I should think. Jim From: veyan henry [mailto:[email protected]] Sent: Tuesday, December 01, 2009 9:28 AM To: jbase Subject: T24: TILL NOT OPEN Hi All, Please i need your assistance urgently. we just concluded migration and Go-Live of a subsidiary of a bank in another contry on Saturday 20091128. Users from the subsidiary were able to sign into the system from their country and posted transactions on sunday 20091129, but on Monday once the Head office signed into T24, the subsidiary especially Tellers could not sign in, they keep getting the error msg Till Not Open. We noticed that once the users at the Head Office sign out of T24 in the evening, the subsidiary users are able to sign in and work efficiently. Both Head office and subsidiary are using the same server. Please i need your help on this. Regards Henry -- Please read the posting guidelines at: http://groups.google.com/group/jBASE/web/Posting%20Guidelines IMPORTANT: Type T24: at the start of the subject line for questions specific to Globus/T24 To post, send email to [email protected] To unsubscribe, send email to [email protected] For more options, visit this group at http://groups.google.com/group/jBASE?hl=en -- Please read the posting guidelines at: http://groups.google.com/group/jBASE/web/Posting%20Guidelines IMPORTANT: Type T24: at the start of the subject line for questions specific to Globus/T24 To post, send email to [email protected] To unsubscribe, send email to [email protected] For more options, visit this group at http://groups.google.com/group/jBASE?hl=en -- Jai Hind, Thanks, S Saravanan -- Please read the posting guidelines at: http://groups.google.com/group/jBASE/web/Posting%20Guidelines IMPORTANT: Type T24: at the start of the subject line for questions specific to Globus/T24 To post, send email to [email protected] To unsubscribe, send email to [email protected] For more options, visit this group at http://groups.google.com/group/jBASE?hl=en -- Please read the posting guidelines at: http://groups.google.com/group/jBASE/web/Posting%20Guidelines IMPORTANT: Type T24: at the start of the subject line for questions specific to Globus/T24 To post, send email to [email protected] To unsubscribe, send email to [email protected] For more options, visit this group at http://groups.google.com/group/jBASE?hl=en
