Mario,
My Normal.dotm is also 21KB in size, but I'm not sure what you're
telling me with regard to "I got a ding when I down arrowed."
Another option you have is to force MS-Word to regenerate a new
Normal.dotm. This is usually done when something has infected Normal.dotm, but
you can do it for a reason such as this. It's definitely not normal for
Normal.dotm to have white text on white background by default. The
instructions for purging a bad Normal.dotm and making Word regenerate it follow:
--------------------------------------------------------------------
Close Word.
Search for normal.dot or normal.dotm and rename any you find that are in
the infected user's folders (In this case that's your own
AppData\Microsoft\Templates folder. I just rename the file OldNormal.dotm or
just plain OldNormal). Then open Word by using the All Programs
link not by opening a document. Word should create a new normal template.
In Word:
In Word 2010, click the File button, and then click Options.
Click Advanced.
Under Save, make sure
the Prompt before saving Normal template check box has a
check in it.
Click OK to close
the Word Options dialog box.
You can probably skip the next 4 instructions, but these were part of the
originals I had. I would just skip to closing Word, just below step 4. Since
we're not dealing with an infected file/macros, it's not pertinent in this case.
Click the Microsoft Office
Button , and then click Access Options.
Click Trust Center,
click Trust Center Settings, and then click Macro
Settings.
Click the options that you want:
Disable all macros with
notification This is the default setting. Click this option if
you want macros to be disabled, but you want to get security alerts if
there are macros present. This way, you can choose when to enable those
macros on a case by case basis.
OK
Close Word.
If it asks you to save the normal template say Yes this time. In
the future say No unless you have made a change to the default - like font,
font size or paper layout or similar.
-------------------------------------------------------------
Brian
