<quote who="John Oliver">
> Except for one thing... if it's stolen or "hacked", your money
> disappears from your account.  That can cause a cascade of other failed
> payments, fees, hassles, etc.  With a true credit card, you get a
> statement about how much the thief racked up, and you call them and say,
> "No thanks, not mine, I won't be paying".  I know must reputable banks
> will act to make things right if a debit card is used to clean out your
> account, but immediately?

I had this happen to me about 5 years ago with Wamu. Someone bought over
1000 bucks worth of cigarettes and beer at three Piggly Wiggly's in the
greater Charlotte metropolitan area.

I didn't notice for a few days and checks bounced, etc. WaMu investigated
and provisionally returned my money within a day, did all the paperwork
for me, returned the NSF charges and wrote letters to a few of the
companies that I NSF'ed to explain what happened, etc.

I have no idea if this is normal, it doesn't seem like it should be, given
banks' reputations for customer service, but in my case it worked out.
Maybe I just happened to get the hot-shot loss management clerk that was
gunning for a promotion.

On the flip side, WaMu monitors my account for 'unusual' activity.
Unfortunately, buying a MacBook for my wife was unusual and that
transaction was rejected until I called them to authorize it. So it can go
both ways.


-Matt


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