On Tue, Aug 19, 2008 at 1:45 PM, SJS <[EMAIL PROTECTED]> wrote:
> begin  quoting MattyJ as of Tue, Aug 19, 2008 at 01:39:12PM -0700:
>> I had this happen to me about 5 years ago with Wamu. Someone bought over
>> 1000 bucks worth of cigarettes and beer at three Piggly Wiggly's in the
>> greater Charlotte metropolitan area.
>>
>> I didn't notice for a few days and checks bounced, etc. WaMu investigated
>> and provisionally returned my money within a day, did all the paperwork
>> for me, returned the NSF charges and wrote letters to a few of the
>> companies that I NSF'ed to explain what happened, etc.
>
> Wow. That's some customer service.

I've had a similar experience with BofA. Somebody took a few hundred
dollars out of mychecking account via EFT using a fraudulent merchant
ID. I filled out a short form, had the branch fax it in, and the money
was returned within a couple of days. (It wasn't near enough to affect
my actual spending... I'm just glad I check my account activity online
once a week.)

However, I also changed my checking account number following that
incident, which (while simple to do at the bank) caused a few small
hassles elsewhere.

-- 
Brad Beyenhof . . . . . . . . . . . . . . . . . http://augmentedfourth.com
If the world were merely seductive, that would be easy. If it were merely
challenging, that would be no problem. But I arise in the morning torn
between a desire to improve the world and a desire to enjoy the world.
This makes it hard to plan the day.       ~ E.B. White, writer (1899-1985)


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