I 100% agree they shouldn't be the primary form of user support but it is 
really common to send people to a SIG mailing list or Slack channel if 
questions start to look like a bug or feature request. I think this is OK 
as it gets user feedback into the SIG loop.

On Thursday, May 18, 2017 at 10:55:35 AM UTC-7, Joe Beda wrote:
>
> Not taking a stand here but SIGs aren't really a user support mechanism.  
> We should have other support channels that don't have the long term 
> commitment of a SIG.
>
> Totally supportive of a slack channel or mailing list for azure user 
> support/help.
>
> Joe
>
> On Thu, May 18, 2017 at 10:47 AM Brendan Burns <brendan...@gmail.com 
> <javascript:>> wrote:
>
>> I'm very happy to see this SIG be recognized. We have a bunch of users 
>> and projects that this SIG can help support.
>>
>>
>> On Monday, May 15, 2017 at 9:08:27 AM UTC-7, Tim Hockin wrote:
>>
>>> I'd rather see a sig-node that spawns topical subgroups.  There are many 
>>> topics that cross-cultural all the clouds, and we have no such forum.
>>>
>> On May 15, 2017 8:34 AM, "Ihor Dvoretskyi" <ihor.dv...@gmail.com> wrote:
>>>
>> I'd be happy to see yet another member of a Cloud Providers SIGs family!
>>>
>>> On May 15, 2017 4:14 PM, "Jaice DuMars" <jdu...@gmail.com> wrote:
>>>
>>> All,
>>>>
>>>> I'd like to revive the effort to create 
>>>> <https://github.com/kubernetes/community/blob/master/sig-creation-procedure.md>
>>>>  
>>>> SIG-Azure that was referenced in both this 
>>>> <https://github.com/kubernetes/community/pull/36> PR and this 
>>>> <https://github.com/kubernetes/community/issues/188> issue.    
>>>>
>>>> *Proposed mission statement:*
>>>>
>>>> A Special Interest Group for building, deploying, maintaining, 
>>>> supporting, and using Kubernetes on Azure Container Service.
>>>>
>>>> *Secondary statement:*
>>>>
>>>> The SIG will be responsible for designing, discussing, and maintaining 
>>>> the Azure cloud provider and its relevant tests. The SIG will also be 
>>>> responsible for any roadmap and release requirements for Kubernetes on 
>>>> Azure.
>>>>
>>>> *Rationale and Raison D'ĂȘtre: *
>>>>
>>>> Since the time of the discussion linked above, Microsoft has become 
>>>> strategically-focused on Kubernetes as an indispensable component in the 
>>>> Azure ecosystem.  This was underscored by the recent acquisition of Deis 
>>>> and GA rollout of Kubernetes in Azure Container Service.  
>>>>
>>>> The purposes of the SIG are specifically:
>>>>
>>>> - Provide a consistent and accountable interface to the Kubernetes 
>>>> project/product management structure for features specific to the Azure 
>>>> cloud provider, as well as a readout space for efforts undertaken in other 
>>>> SIGs 
>>>>
>>>> - Help organize the rapidly-growing ACS Kubernetes community for 
>>>> knowledge-sharing and feedback ~ ideally creating more engagement across 
>>>> the project as a whole
>>>>
>>>> - Establish a clear channel for ACS-specific Kubernetes community 
>>>> support, so it does not get misdirected into SIG-Windows
>>>>
>>>> - Building and curating documentation for Kubernetes on Azure
>>>> - Provide a point of contact to build and maintain Azure-specific e2e 
>>>> tests for Kubernetes
>>>>
>>>> - Coordinating requirements for Azure integrators like ACS-Engine, 
>>>> CoreOS Tectonic for Azure
>>>>
>>>> - Raise visibility within Microsoft of opportunities to contribute and 
>>>> give back to Kubernetes
>>>>
>>>> *SIG Disambiguation:*
>>>>
>>>> To address potential overlap concerns with SIG-Windows, this group is 
>>>> specific to *workloads running in Azure Container Service*.  The 
>>>> mission of SIG-Windows is complimentary not preemptory.  Also, if a 
>>>> SIG-Cloud umbrella comes to fruition in the future, we will re-evaluate 
>>>> the 
>>>> need for this separate SIG at that point.  The last thing we need is SIG 
>>>> sprawl.
>>>>
>>>> *Implementation:*
>>>>
>>>> For implementation, I will be the initial point of contact and will at 
>>>> a minimum ensure scheduling, documentation, transparency, and facilitation 
>>>> are consistent with Kubernetes community SIG standards. Initial (and 
>>>> possibly provisional) leadership will be Jason Hansen 
>>>> <https://github.com/slack> and Cole Mickens 
>>>> <https://github.com/colemickens>.
>>>>
>>>> An initial meeting cadence will be bi-weekly, and after the SIG is 
>>>> properly set up in Groups, Slack and other communications channels, the 
>>>> initial and subsequent meeting times will be radiated to the community.
>>>>
>>>> I'd like to work out concerns ahead of the 5/18 community meeting so 
>>>> that the SIG may be discussed and ideally approved at that time. 
>>>>
>>>> Please let me know your questions and concerns.
>>>>
>>>> Kindest regards,
>>>> Jaice Singer DuMars
>>>> co-lead of SIG Cluster Ops
>>>> ~ Formerly @Deis, Now @Microsoft
>>>>
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