You might have two files with ALMOST identical names, (Johnson20080415 and Johnson2008O415) as an example. All I did was put an 'O' in for the month 0. To look for multiple files like above, go to Microsoft's Toolbar icon Search (Magnifying glass) and search for less that the full file name (in my example search for 'Johns' they should both show up on the list). Then you need to merge the two files together to combine the various parts. I did this once, drove me crazy. Rich in LA CA
--- Kris <[EMAIL PROTECTED]> wrote: > I've had this problem since I first started using > the program, but it's > never caused any "damage" so I just figured it was > "one of those things." > Tonight, though, there was an issue, so -- > > After the program is running for awhile, if I click > on a name, when the > individual view comes up, there's no data in it. If > I just "cancel" out, > close the program (backup stalls, so I don't try to > do that anymore), and > reopen it, everything's fine. But tonight it > happened and I lost the > personal information for the individual. He was > listed as "unknown" and > his birth, death and burial info was gone. The > events and sourced were > still there, though. > > Since this happens pretty much every day I use it > (because I just start > everything up in the morning and shut it down at > night -- so it runs all > day), with all the computers I've used, it's just > something I've gotten > used to. But now that I have lost data, I'd like to > know how to avoid it > happening again. > > Is the solution just to not leave it running so > long? > > Thanks, > > Kris > > > > > > Legacy User Group guidelines: > http://www.LegacyFamilyTree.com/Etiquette.asp > Archived messages: > > http://www.mail-archive.com/[email protected]/ > Online technical support: > http://www.LegacyFamilyTree.com/Help.asp > To unsubscribe: > http://www.LegacyFamilyTree.com/LegacyLists.asp > > > > Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages: http://www.mail-archive.com/[email protected]/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
