Gary,
I agree with your comments regarding the possibility of heat build-up or a defective RAM (or even worse the motherboard) being the cause of the probelms Rhonda is having, but it is not the cause of the blank screen problem. Ron Ferguson _____________________________________________________________________ New Blog: Free Contacts Database for use with Open Office http://www.fergys.co.uk View the Grimshaw Family Tree at: http://www.fergys.co.uk/Grimshaw/ For The Fergusons of N.W. England See: http://myweb.tiscali.co.uk/fergys/ _____________________________________________________________________ > From: [EMAIL PROTECTED] > To: [email protected] > Subject: Re: [LegacyUG] Blank Screens > Date: Thu, 17 Apr 2008 07:23:50 -0700 > > You might want to run your computer through the paces at www.pcpitstop.com. > Last time I was there you could still do all the tests without registering, > you just cannot save your results for future comparison. > > For those who are getting random crashes of Windows itself (like when you > cannot Ctrl-Alt-Del to restart), two frequent causes are heat buildup (so > open the computer occasionally and clean it out with compressed air) or bad > RAM. The program Memtest86+ is valuable to determine if you have had a RAM > chip go bad. It is available at http://www.memtest.org/ > > Gary Templeman > > ----- Original Message ----- > From: "Rhonda Lucas" > To: > Sent: Thursday, April 17, 2008 6:37 AM > Subject: Re: [LegacyUG] Blank Screens > > >>I too have followed this with interest as I have been having a stack of >> problems with Legacy since the last update actually. >> >> For no reason the icons on the screen will black out and I will lose the >> text in the "names" panel and then when I click on a person the name is >> also >> missing. At first it was once or twice a week now it is sometimes 3 times >> a >> day, like today. Normally I will persevere: close the program and reopen >> and all is good, but lately I have had to restart my computer each time >> which is driving me nuts. >> >> Maybe I am developing a memory problem? not sure, I used to be able to run >> several programs with legacy running, but now I run it on it's own since >> this problem is intensifying. >> >> Just thought I would let you know your not isolated, it's also good to >> know >> I'm not :) >> > _________________________________________________________________ Welcome to the next generation of Windows Live http://www.windowslive.co.uk/get-live Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages: http://www.mail-archive.com/[email protected]/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp

