1. Make a backup copy of the family file just in case. 2. In Legacy, with the family file loaded, go to menu item "File / File Maintenance / Check-Repair" and follow the instructions. 3. Let us know how that works.
Brian in CA -----Original Message----- From: Nancy Bender Miller [mailto:[email protected]] Sent: Thursday, May 27, 2010 4:20 PM To: [email protected] Subject: [LegacyUG] Message File record #13296 not found While trying to update to the latest version of Legacy I got this message: "Message File record #13296 not found" (the number keeps changing as I try different solutions) Legacy froze and I cannot open it. I haven't been able to find this message in the help menu or archived messages. I am writing for a friend; she is running Windows 7 on a Toshiba laptop. Can anyone help me out? Nancy Prescott, AZ Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
