Ward,

It may be that it is just possible that on this occasion your reset only
became effective when you closed and reopened Legacy.

Sorry I asked again for all the detail, I only just noticed that in your
last email you used all the defaults. Must be nearly bed time!

Ron Ferguson
_____________________________________________________

*New* Tutorial: Add Location Pins to Google Earth
http://www.fergys.co.uk
Includes the family tree for Alan J Grimshaw
And the Fergusons of N.W. England
____________________________________________________

Ward Walker wrote:
> Holy cow, it's working again! I didn't reinstall. I don't know what
> triggered the change. The most significant thing I did was another
> close/reopen of Legacy. I also ran a Pontential Problems report,
> without fixing anything. And I edited the master surname list for one
> file. But the web creation is now working for other files as well!
>
> Wm, I am surprised that the hyphenated dates could affect the name
> indexes. Not doubting you. It just suggests that the name index
> generation code must be very sensitive. (I didn't have any unusual
> dates in my small test file.)
>
> Sherry, thanks anyway for the precise/careful instructions. Could
> come in handy.
>
>    Ward
>
> ----- Original Message -----
> From: "Sherry/Support" <she...@legacyfamilytree.com>
> To: <LegacyUserGroup@LegacyUsers.com>
> Sent: Friday, June 25, 2010 4:05 PM
> Subject: RE: [LegacyUG] Name List and Surname List Empty in Web Pages
>
>
> The usr files are always recreated when you use the related feature.
> Deleting them just gives you a fresh copy.
>
> Since this doesn't appear to be specifically related to your file,
> I'm going to have you do a complete uninstall and then reinstall.
> After you uninstall Legacy, with Windows Explorer look in the
> C:\Legacy folder or whichever folder you had Legacy installed in.
> Within this folder you will find several files remaining that you
> will need to delete.   Carefully delete the following files with the
> file extension of:
>
> .usr   (defined as "USR File")
> .exe  (defined as "Application")
> .ocx  (defined as "ActiveX Control")
> Legacy.exe.local (defined as "LOCAL file")
>
> If the last two files aren't there, don't worry about them.
>
>
> DO NOT delete any of the folders like the Data folder, Doc folder
> Picture Folder or Web Folder as these folders hold your data and you
> don't want to accidentally delete your family file or pictures.
> Don't delete any reports you may have saved to the main Legacy folder
> nor should you delete the Legacy*.lic file.  All the other files
> should be deleted.  You'll need to reset your preferences after you
> reinstall.
>
> Download the latest build of the Standard Edition from our website by
> clicking on the Download menu button. If you left the Legacy.LIC file
> as instructed, your Deluxe features will be unlocked.
>
> **When you reinstall, make sure that all other programs are shut down
> and your anti-virus and anti-spyware software is disabled.**
>
> Thanks for using Legacy.
>
> Sherry
> Customer Support
> Millennia Corporation
> supp...@legacyfamilytree.com
> http://www.LegacyFamilyTree.com
>
> We are changing the world of genealogy!
>
> When replying to this message, please include all previous
> correspondence. Thanks.
>
>
> -----Original Message-----
> From: Ward Walker [mailto:wnkwal...@rogers.com]
> Sent: Friday, June 25, 2010 12:51 PM
> To: LegacyUserGroup@LegacyUsers.com
> Subject: Re: [LegacyUG] Name List and Surname List Empty in Web Pages
>
> Thanks for testing, Ron. This is bizarre.
>
> I deleted WebPage.usr, although it is re-created as soon as I hit
> Reset on the Web Page Creation window.
>
> I closed and re-opened Legacy, then opened a trivial 1-person family
> file. I did a File Maintenance on it, just in case. Then I accepted
> all default settings from the web page Reset button. I still get
> empty surname and name files!
>
> The surname index is an option (which I have selected), but the name
> list is not even optional, as far as I can see. The pages are
> generated and linked from the ToC, but contain no names. Within
> Legacy, my name and surname lists are intact.
>
>    Ward
>
> ----- Original Message -----
> From: "Ron Ferguson" <ronfergy....@tiscali.co.uk>
> To: <LegacyUserGroup@LegacyUsers.com>
> Sent: Friday, June 25, 2010 2:58 PM
> Subject: Re: [LegacyUG] Name List and Surname List Empty in Web Pages
>
>
> Ward,
>
> Works for me. Two things: I do not know what your appropriate
> settings are, perhaps you could tell us so that I don't have to test
> the lot.
>
> You do not say what you have tried to resolve the proble. Have you
> tried File>File maintenance? If you have and that hasn't worked you
> could try deleting WebPage.usr (since you have tried resetting).
>
> Ron Ferguson
>
> btw if somebody posts in HTML and you simply reply, then, depending
> on your email client, you may simply be compounding the felony.
> _____________________________________________________
>
> *New* Tutorial: Add Location Pins to Google Earth
> http://www.fergys.co.uk
> Includes the family tree for Alan J Grimshaw
> And the Fergusons of N.W. England
> ____________________________________________________
>
> ----- Original Message -----
> From: Ward Walker
> To: LegacyUserGroup@LegacyUsers.com
> Sent: 25 June 2010 17:51
> Subject: [LegacyUG] Name List and Surname List Empty in Web Pages
>
>
> I just regenerated my web pages and for some reason the surname and
> name lists are empty. The lists are named in the Table of Contents. I
> used the same settings as before (probably about a month ago). Is
> this a bug in the latest release?
>
> I'm using the Individual web page style, and have the appropriate
> checkboxes checked on the Formatting tab.
>
> Latest build of Legacy 7 Deluxe.
>
>    Ward





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