It shouldn't make a difference. The reset should work right away. But we have seen closing Legacy and restarting the computer solve a lot of weird problems.
Thanks for using Legacy. Sherry Customer Support Millennia Corporation supp...@legacyfamilytree.com http://www.LegacyFamilyTree.com We are changing the world of genealogy! -----Original Message----- From: Ron Ferguson [mailto:ronfergy....@tiscali.co.uk] Sent: Friday, June 25, 2010 2:41 PM To: LegacyUserGroup@LegacyUsers.com Subject: Re: [LegacyUG] Name List and Surname List Empty in Web Pages Ward, It may be that it is just possible that on this occasion your reset only became effective when you closed and reopened Legacy. Sorry I asked again for all the detail, I only just noticed that in your last email you used all the defaults. Must be nearly bed time! Ron Ferguson _____________________________________________________ *New* Tutorial: Add Location Pins to Google Earth http://www.fergys.co.uk Includes the family tree for Alan J Grimshaw And the Fergusons of N.W. England ____________________________________________________ Ward Walker wrote: > Holy cow, it's working again! I didn't reinstall. I don't know what > triggered the change. The most significant thing I did was another > close/reopen of Legacy. I also ran a Pontential Problems report, > without fixing anything. And I edited the master surname list for one > file. But the web creation is now working for other files as well! > > Wm, I am surprised that the hyphenated dates could affect the name > indexes. Not doubting you. It just suggests that the name index > generation code must be very sensitive. (I didn't have any unusual > dates in my small test file.) > > Sherry, thanks anyway for the precise/careful instructions. Could > come in handy. > > Ward > > ----- Original Message ----- > From: "Sherry/Support" <she...@legacyfamilytree.com> > To: <LegacyUserGroup@LegacyUsers.com> > Sent: Friday, June 25, 2010 4:05 PM > Subject: RE: [LegacyUG] Name List and Surname List Empty in Web Pages > > > The usr files are always recreated when you use the related feature. > Deleting them just gives you a fresh copy. > > Since this doesn't appear to be specifically related to your file, > I'm going to have you do a complete uninstall and then reinstall. > After you uninstall Legacy, with Windows Explorer look in the > C:\Legacy folder or whichever folder you had Legacy installed in. > Within this folder you will find several files remaining that you > will need to delete. Carefully delete the following files with the > file extension of: > > .usr (defined as "USR File") > .exe (defined as "Application") > .ocx (defined as "ActiveX Control") > Legacy.exe.local (defined as "LOCAL file") > > If the last two files aren't there, don't worry about them. > > > DO NOT delete any of the folders like the Data folder, Doc folder > Picture Folder or Web Folder as these folders hold your data and you > don't want to accidentally delete your family file or pictures. > Don't delete any reports you may have saved to the main Legacy folder > nor should you delete the Legacy*.lic file. All the other files > should be deleted. You'll need to reset your preferences after you > reinstall. > > Download the latest build of the Standard Edition from our website by > clicking on the Download menu button. If you left the Legacy.LIC file > as instructed, your Deluxe features will be unlocked. > > **When you reinstall, make sure that all other programs are shut down > and your anti-virus and anti-spyware software is disabled.** > > Thanks for using Legacy. > > Sherry > Customer Support > Millennia Corporation > supp...@legacyfamilytree.com > http://www.LegacyFamilyTree.com > > We are changing the world of genealogy! > > When replying to this message, please include all previous > correspondence. Thanks. > > > -----Original Message----- > From: Ward Walker [mailto:wnkwal...@rogers.com] > Sent: Friday, June 25, 2010 12:51 PM > To: LegacyUserGroup@LegacyUsers.com > Subject: Re: [LegacyUG] Name List and Surname List Empty in Web Pages > > Thanks for testing, Ron. This is bizarre. > > I deleted WebPage.usr, although it is re-created as soon as I hit > Reset on the Web Page Creation window. > > I closed and re-opened Legacy, then opened a trivial 1-person family > file. I did a File Maintenance on it, just in case. Then I accepted > all default settings from the web page Reset button. I still get > empty surname and name files! > > The surname index is an option (which I have selected), but the name > list is not even optional, as far as I can see. The pages are > generated and linked from the ToC, but contain no names. Within > Legacy, my name and surname lists are intact. > > Ward > > ----- Original Message ----- > From: "Ron Ferguson" <ronfergy....@tiscali.co.uk> > To: <LegacyUserGroup@LegacyUsers.com> > Sent: Friday, June 25, 2010 2:58 PM > Subject: Re: [LegacyUG] Name List and Surname List Empty in Web Pages > > > Ward, > > Works for me. Two things: I do not know what your appropriate > settings are, perhaps you could tell us so that I don't have to test > the lot. > > You do not say what you have tried to resolve the proble. Have you > tried File>File maintenance? If you have and that hasn't worked you > could try deleting WebPage.usr (since you have tried resetting). > > Ron Ferguson > > btw if somebody posts in HTML and you simply reply, then, depending > on your email client, you may simply be compounding the felony. > _____________________________________________________ > > *New* Tutorial: Add Location Pins to Google Earth > http://www.fergys.co.uk > Includes the family tree for Alan J Grimshaw > And the Fergusons of N.W. England > ____________________________________________________ > > ----- Original Message ----- > From: Ward Walker > To: LegacyUserGroup@LegacyUsers.com > Sent: 25 June 2010 17:51 > Subject: [LegacyUG] Name List and Surname List Empty in Web Pages > > > I just regenerated my web pages and for some reason the surname and > name lists are empty. The lists are named in the Table of Contents. I > used the same settings as before (probably about a month ago). Is > this a bug in the latest release? > > I'm using the Individual web page style, and have the appropriate > checkboxes checked on the Formatting tab. > > Latest build of Legacy 7 Deluxe. > > Ward Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergr...@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
