This is an old bug reported for legacy version 6, don't know if this was fixed in thee final build of version 6. A workaround was to Open Internernet Explorer and select to work On line (even if there is no Internet connection). After this Legacy should open and the user could select the option on the Home tab to never connect to the internet. Evert van Dijken
2010/8/24 Brian L. Lightfoot <br...@the-lightfoots.com>: > My point exactly.....I am NEVER bored by anyone's post no matter how > insignificant the problem may seem at first. I always want to read about the > final resolution. Sort of like the infamous "not getting email from the LUG" > problem when the only solution seems to be to contact support. But then the > rest of us never hear anything back. Support is just a black hole for problem > resolution. Don't get me wrong --- they do their job and fix things right but > the rest of us are treated like mushrooms, left alone and in the dark. > > And as I read the problem, it would seem as if when Legacy cannot connect to > the Internet, then the program refuses to run regardless of which tab is > selected for first display and when somehow the option to "Never connect to > the Internet" has NOT been chosen. Maybe this was an issue only with versions > 5 and 6, but does it apply to version 7? I don't know and if the OP is > referred to support then none of us will ever know. > > > Brian in CA > Summer finally arrives in CA: 105 today! > > > >> -----Original Message----- >> From: Dennis M. Kowallek [mailto:kowal...@iglou.com] >> Sent: Tuesday, 24 August, 2010 8:07 AM >> To: LegacyUserGroup@LegacyUsers.com >> Subject: Re: [LegacyUG] Legacy problem >> >> On Tue, 24 Aug 2010 07:59:34 -0700, "Sherry/Support" >> <she...@legacyfamilytree.com> wrote: >> >> >Anyway, Jenny's suggestion of contacting Support directly was the best >> >response of all! That way we can delve into the individual issue >> >without boring thre rest of the listers >> >> Then the solution would not appear in the archives for the next person >> with this problem to see. If you are taking this off-list to resolve >> privately, at least post the final resolution here. >> >> -- >> >> Dennis Kowallek (LTools) >> http://zippersoftware.com/ltools >> http://groups.yahoo.com/group/ltools > > > > > > Legacy User Group guidelines: > > http://www.LegacyFamilyTree.com/Etiquette.asp > > Archived messages after Nov. 21 2009: > > http://www.mail-archive.com/legacyusergroup@legacyusers.com/ > > Archived messages from old mail server - before Nov. 21 2009: > > http://www.mail-archive.com/legacyusergr...@legacyfamilytree.com/ > > Online technical support: http://www.LegacyFamilyTree.com/Help.asp > > To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp > > > > Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergr...@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
