These instructions are included in each confirmation email just below the line(s) where the link appears.
"If the link above is broken into more than one line then please copy each line to your browser's address bar. Make sure there are no spaces and then press the Enter Key to open the link." We thought it would be better to have them in the subscribers email message than have them needing to look at a web page Brian Customer Support Millennia Corporation [email protected] http://www.LegacyFamilyTree.com We are changing the world of genealogy! When replying to this message, please include all previous correspondence. Thanks. On 31/01/2011 10:12 PM, Wendy Howard wrote: > Hi Phyllis, > > Was the link you were sent chopped into two lines? If it was, you need > to reconstruct the entire link to make it work. > > Go back to the email you were sent. Copy the first line of the link to > a new email, or a text editor - somewhere where you can temporarily > store and manipulate text. Then copy the second line and insert it at > the end of the first one in your temporary document. Make sure there is > no space between them, then copy the ENTIRE text to your browser - that > should take you to the right place. > > This is an ongoing problem with SOME new subscribers, you are not the > first to come to us with this problem. > > Legacy - how about putting something on the web page where people > subscribe (http://legacyfamilytree.com/LegacyLists.asp) to warn of this > potential problem and how to resolve it? We've all suffered enough already. > > Phyllis, I'm sending this email directly to you as well as to the list, > to ensure you see it and to let others know you've had a reply. Please > post to the list ([email protected]) or > [email protected] if you need further assistance - don't > reply directly to me please. :-) > > Kind Regards, > Wendy > > -----Original Message----- > *Subject:* [LegacyUG] > *Sent:* Mon, 31 Jan 2011 21:07:10 -0500 (EST) > *From:* [email protected] > *To:* [email protected] > > >> 404 - File or directory not found. >> >> >> The resource you are looking for might have been removed, had >> its name changed, or is temporarily unavailable. >> >> >> I got the above error, when I tried to subscribe. >> >> Phyllis >> >> >> Legacy User Group guidelines: >> http://www.LegacyFamilyTree.com/Etiquette.asp >> Archived messages after Nov. 21 2009: >> http://www.mail-archive.com/[email protected]/ >> Archived messages from old mail server - before Nov. 21 2009: >> http://www.mail-archive.com/[email protected]/ >> Online technical support: http://www.LegacyFamilyTree.com/Help.asp >> To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp > > > > Legacy User Group guidelines: > > http://www.LegacyFamilyTree.com/Etiquette.asp > > Archived messages after Nov. 21 2009: > > http://www.mail-archive.com/[email protected]/ > > Archived messages from old mail server - before Nov. 21 2009: > > http://www.mail-archive.com/[email protected]/ > > Online technical support: http://www.LegacyFamilyTree.com/Help.asp > > To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp > > > Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
