Robert, I am making a bit of a guess here as it is not an error which I have had. However, the inclusion of the 'File' classification is relatively new, prior to which PDFs, DOCs etc. were usually saved as a video file. Thus, if there was an error it would be in the Sound/Video Files. I wonder if, when the file class was added, the error message was not not updated?
I cannot, from the information given, suggest why the errors are happening, assuming of course that you do have a PDF Reader and Doc reader etc. installed on your PC. Ron Ferguson http://www.fergys.co.uk/ -----Original Message----- From: Robert Runion Sent: Saturday, July 23, 2011 12:23 PM To: [email protected] Subject: Re: [LegacyUG] Multimedia backup I'm not sure what has occurred with my Locations for Sounds, Videos and Docs. In the course of setting up events for my entries, I add a 'file' to the event, whether it be .xls, .doc, or .pdf as a multimedia item under 'detail' that I get from my scanned 'C:\Legacy\Docs\ source. I have never ever added a Sound or a Video to any detail or master source, so I cannot figure why the errors are showing as Sounds/Videos. Until a short time ago, when I ran the locations for multimedia, I had no errors. Just recently, when I run this feature, I get about 400 discrepancies and I cannot figure what occurred. Most of these are 'files' as opposed to pictures (i.e. ,pdf, ,doc, .xls) that show up as 'sound/video' errors. An example - '...Sound/Video: Individual Event: Source Detail: Alvin Weber ...'. Since I have never entered anything as a 'Sound/video' for any of my entries, why is this now an error? I've spent hours running different scenarios on my file and on one or more backup files. If I go into the individual's event, it will show the 'file' under the 'detail' but it will not appear if I select 'play'. If I re-install the event 'file' as a multimedia entry, the item will disappear from the error listing when I run the multimedia locations report. Anyone have an idea what I may have done to cause this? Has there been a program change recently that might have caused this to occur? I hate to re-visit all these discrepancies when I know not what caused it to occur, since I may be doomed to have a repeat of the same problem. Bob fOn Jul 22, 2011, at 12:27 PM, Sherry/Support wrote: > It wouldn't because the pictures are in the same file path as they're > referenced in the Family File. > > That's why we recommend using those folders. > > > Sincerely, > Sherry > Technical Support > Legacy Family Tree > > > > On Fri, Jul 22, 2011 at 10:20 AM, Charles Apple > <[email protected]> wrote: >> Does this problems arise when storing multimedia within subfolders of >> C:\Legacy\Pictures? >> As an example; >> >> C:\Legacy\Pictures\Groups >> C:\Legacy\Pictures\Docs >> C:\Legacy\Pictures\Places >> >> Thank you for your assistance, >> >> Charles >> -----Original Message----- >> From: Sherry/Support [mailto:[email protected]] >> Sent: Friday, July 22, 2011 12:24 PM >> To: [email protected] >> Subject: Re: [LegacyUG] Multimedia backup >> >> That's because every computer has a slightly different file structure for >> the documents and settings and why we encourage users to place the >> pictures they're going to link to in Legacy in the appropriate sub-folder >> in the c:\Legacy folder. >> >> That way you won't have pictures go "missing" because of the difference >> in the file structure. >> >> Legacy stores the full path to the pictures in the Family File. >> >> >> Sincerely, >> Sherry >> Technical Support >> Legacy Family Tree Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
