Wait a minute! What I have suggested will NOT fix the missing files problem. It will only clarify that the file might be a Sound, Video or File linked to the person.
Your report is telling you that Legacy cannot find the file names in your long list. You will have to take action to have Legacy Find the missing file names. Did you relocate the files to a new location on your hard drive? Did you move the files to a new computer where the path name to the files might be different? Did you go through a file renaming exercise that changed the file names? Brian Customer Support Millennia Corporation [email protected] http://www.LegacyFamilyTree.com We are changing the world of genealogy! When replying to this message, please include all previous correspondence. Thanks. On 23/07/2011 2:04 PM, Robert Runion wrote: > Thank you = thank you = thank you - I just knew it was something I had done > to alter my files. Looking forward to a fix so I wont have to tread through > all those entries. :-) > > Bob > > On Jul 23, 2011, at 9:05 AM, Brian/Support wrote: > >> Bob, >> >> I have confirmed this as an error. As Ron guessed in his reply the >> message was not updated when the documents (files) category was added to >> Sounds and Videos. I have entered a problem report to have the message >> updated to read >> Sound/Video/Files: >> >> Brian >> Customer Support >> Millennia Corporation >> [email protected] >> http://www.LegacyFamilyTree.com >> >> We are changing the world of genealogy! >> When replying to this message, please include all previous correspondence. >> Thanks. >> >> On 23/07/2011 7:23 AM, Robert Runion wrote: >>> I'm not sure what has occurred with my Locations for Sounds, Videos and >>> Docs. In the course of setting up events for my entries, I add a 'file' to >>> the event, whether it be .xls, .doc, or .pdf as a multimedia item under >>> 'detail' that I get from my scanned 'C:\Legacy\Docs\ source. I have never >>> ever added a Sound or a Video to any detail or master source, so I cannot >>> figure why the errors are showing as Sounds/Videos. >>> >>> Until a short time ago, when I ran the locations for multimedia, I had no >>> errors. Just recently, when I run this feature, I get about 400 >>> discrepancies and I cannot figure what occurred. Most of these are 'files' >>> as opposed to pictures (i.e. ,pdf, ,doc, .xls) that show up as >>> 'sound/video' errors. An example - '...Sound/Video: Individual Event: >>> Source Detail: Alvin Weber ...'. Since I have never entered anything as a >>> 'Sound/video' for any of my entries, why is this now an error? I've spent >>> hours running different scenarios on my file and on one or more backup >>> files. If I go into the individual's event, it will show the 'file' under >>> the 'detail' but it will not appear if I select 'play'. If I re-install >>> the event 'file' as a multimedia entry, the item will disappear from the >>> error listing when I run the multimedia locations report. >>> >>> Anyone have an idea what I may have done to cause this? Has there been a >>> program change recently that might have caused this to occur? I hate to >>> re-visit all these discrepancies when I know not what caused it to occur, >>> since I may be doomed to have a repeat of the same problem. >>> >>> Bob >> >> >> Legacy User Group guidelines: >> http://www.LegacyFamilyTree.com/Etiquette.asp >> Archived messages after Nov. 21 2009: >> http://www.mail-archive.com/[email protected]/ >> Archived messages from old mail server - before Nov. 21 2009: >> http://www.mail-archive.com/[email protected]/ >> Online technical support: http://www.LegacyFamilyTree.com/Help.asp >> Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on >> our blog (http://news.LegacyFamilyTree.com). >> To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp >> >> > > > > Legacy User Group guidelines: > http://www.LegacyFamilyTree.com/Etiquette.asp > Archived messages after Nov. 21 2009: > http://www.mail-archive.com/[email protected]/ > Archived messages from old mail server - before Nov. 21 2009: > http://www.mail-archive.com/[email protected]/ > Online technical support: http://www.LegacyFamilyTree.com/Help.asp > Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on > our blog (http://news.LegacyFamilyTree.com). > To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp > > > Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
