So how do we contact them?
CE From: [email protected]
To: [email protected]
Subject: Re: [LegacyUG] We just upgraded our mail server
Date: Thu, 23 Feb 2012 14:05:28 -0700

Dennis and Bjørn and any other users who have a problem with your mail readers 
not threading things properly.



I have reported the threading issue to SmarterMail a couple of times over the 
last couple years.  Each time this heated thread starts.  I'm really sorry that 
they don't seem to want to fix the problem.  What would help would be if we had 
more people complaining to them and maybe they would decide it was worth fixing.



It's not because I don't care but over the last couple years there as only been 
a couple people who have complained about the threading being a pain for them.  
There are some nice management features with their system that I do like for 
managing bounces and things like that.  If it was as simple as a day of my time 
and everything could be moved and re-setup correctly on a new mail server I'd 
have done that a long time ago.  However, I don't know what problems the new 
server would have.  Also, I'd probably have to switch from a Windows server 
over to a linux server.  The best solution would be for SmarterMail to issue a 
change or fix.



So, for those who know what this thread is all about the best thing to do would 
be for you to submit a problem report to SmarterMail and maybe they will have a 
desire to fix or change how it works now.



In their defense I do know they are widely used on many, many ISP's and on 
many, many virtual servers by hundreds of thousands of websites.  They are very 
highly rated as a mail server.  It seems like the issue hasn't been very 
important for them to fix yet or they would be working on it.






Thanks,



Ken McGinnis
Millennia Corporation
[email protected]
http://www.LegacyFamilyTree.com

We are changing the world of genealogy!











From: "Dennis M. Kowallek" <[email protected]>

Sent: Thursday, February 23, 2012 1:21 PM

To: [email protected]

Subject: Re: [LegacyUG] We just upgraded our mail server



On Fri, 24 Feb 2012 09:02:19 +1300, Wendy Howard

<[email protected]> wrote:



>If you really don't like the way this mailing list operates, why don't

>you refuse to pay the subscription next time it is due?  Oops, I

>forgot - it's FREE.



I'll tell you what I will do Wendy. To make you happy I'll unsubscribe

from the LUG for a month in sympathy with Bjørn. Oooops. If I

unsubscribe there's a good chance I'll have problems resubscribing

because of whatever problems exist in the LISTSERV's subscribe

mechanism. So, instead I'll set up a kill filter on my ISP for

LegacyUsers.com. If anyone wants to reach me they can do so at

[email protected].



--



Dennis Kowallek (LTools/Custom Programming)

http://zippersoftware.com/ltools/index.htm

http://groups.yahoo.com/group/ltools



NOTE TO LUG USERS: Use plain text if you want me to read your post.







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Archived messages after Nov. 21 2009:
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