Windows opens fine. Legacy will not open. It tells me to download the update…..
Rita in South Carolina From: RICHARD SCHULTHIES [mailto:[email protected]] Sent: Monday, March 26, 2012 7:49 AM To: [email protected] Subject: Re: [LegacyUG] Can't install update I saw your note, but have no good answer. It is currently 430AM in California. I believe Millenia opens the phone lines around 9AM PST, which is about 4 1/2 hours from now. When they get in the e-mail is checked first thing. Weather is rainy, but should not cause problems. No major snowstorms on the west coast now. Do you have any disks for the program. The not valid Win32 concerns me, but I would reccommend calling the phone number when they get there, or they usually help any strays lurking, so they might send to you once opened? My only help is to turn of computer count to 20 slowly, turn back on. Does windows open up normally? THEN open up Legacy if an old version is loaded and working. I would think it best to call Jim or whoever is opening this morning. Good Luck;Richn in LA CA From: Rita Lynn McKale <[email protected]> To: [email protected] Sent: Monday, March 26, 2012 2:03 AM Subject: [LegacyUG] Can't install update Hi, I need some help. I was trying to update Legacy to the newest version. My internet connection was interrupted and when I went to retry, Legacy wouldn’t open and informed me to download from the website. I am attempting to do that but I’m getting the following message C:\Users\Rita\AppData\Local\Microsoft\Windows\TemporaryInternetFiles\Content.IE5\1JJ6LJMP\Legacy7Setup[1].exe is not a valid Win32 application. What should I do? Thanks, Rita in South Carolina To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
