Please don't send files directly to Ken. He's not a support person, but one of the programmers and they are swamped working on Legacy v8.
Problems should be directed to [email protected] or using a Problem Report Form. If one of the techs can't assist, then we will forward it on to Ken, but normally that's not required. Sincerely, Sherry Technical Support Legacy Family Tree On Sun, Jun 17, 2012 at 2:28 PM, Ellen <[email protected]> wrote: > Would a new computer help? Does it matter if it is 64 bit or 32 bit? > I also got a message to send the file to Ken@Legacy... > > Did the emails on printing reports deal with not being able to save reports > in .rtf and .pdf? That is another thing that I am dealing with. > > God bless, > Ellen > Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
