I have no idea how to export or what a 5.5 standard might be. God bless, Ellen
On Jun 17, 2012, at 4:44 PM, Tim Rosenlof wrote: > On 6/17/2012 2:32 PM, Jenny M Benson wrote: >> On 17/06/2012 20:48, Ellen wrote: >>> Dear people: >>> >>> I am able to do many things on computers but I am at my wits end with >>> these issues. >>> >>> 1) I am getting error messages about Error 3800. Somehow I cannot >>> figure this out even though I looked at the website. I must be >>> totally flustered because >>> >>> 2) I cannot get any reports to save or print from Legacy. It was >>> saving everything in rt1 or rf1 and not rtf or pdf. >>> >>> I also got some erorr about a baptism file not being available so I >>> did an update of Legacy. I was trying not to update till after our >>> book is done, but relatives are trying to help proofread this massive >>> series of books and I cannot get it working. I did check repair >>> numbers of times and it still is not working. PLeeeeeeease help. >>> When these error messages come up, the only option that I have that >>> works is to quit Legacy. >>> >>> Now I have Error 3426 coming up too. >> Are you using the latest verion of Legacy? If not, update. >> >> When you did Check & Repair was it finding any errors? If so, did you >> correct the errors and repeat until none were found? If not, do that. >> >> Try exporting your family file to one with a new name and see if that >> will run correctly. >> >> If that fails, try re-installing Legacy. (Make sure you keep your >> family file and, for double safety's sake, a backup .) > > I think your advice to try exporting then importing is great. That is > what I would do if it was happening to me. Be careful not to export to a > 5.5 standard because if you have SourceWriter, your sources will revert > to basic. > > -- > Tim Rosenlof > Utah, USA > > > > > > Legacy User Group guidelines: > http://www.LegacyFamilyTree.com/Etiquette.asp > Archived messages after Nov. 21 2009: > http://www.mail-archive.com/[email protected]/ > Archived messages from old mail server - before Nov. 21 2009: > http://www.mail-archive.com/[email protected]/ > Online technical support: http://www.LegacyFamilyTree.com/Help.asp > Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on > our blog (http://news.LegacyFamilyTree.com). > To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp > > Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
