Jenny, I think you have identified my problem. I didn't realize that my C drive was reaching capacity!
Sherry, I checked everything you suggested. My Legacy program is on my C drive in a separate folder named Legacy. I looked at the Program Files Folder just to be sure and there is not a folder named Legacy there. My Legacy Data and Multimedia Folders are on my D drive, but that is indicated on my Locations tab. I've been running it this way for years. My temp files location is the C drive, just as you said it should be. Now I am working on cleaning off my C drive. Hopefully this will be the solution to my problem. Thanks so much to both of you. Dede On Mon, Jul 9, 2012 at 10:15 AM, Sherry/Support <[email protected] > wrote: > Do you have Legacy installed to the default c:\Legacy folder? > Windows7 won't let the program write ot the temp folder if you have > Legacy installed to the Program Files folder. > > If you have Legacy installed correctly, go to Options > Customize > > Locations and make sure the "Location of temporary files" shows > c:\Legacy\Temp. If it doesn't click on the "Reset" button on the > right of the field. > > > Sincerely, > Sherry > Technical Support > Legacy Family Tree > > > On Sun, Jul 8, 2012 at 3:12 PM, Dede Holden <[email protected]> wrote: > > I am having trouble with a multimedia backup. I have been using Legacy > for > > several years. I have the most recent update, 7.5.0.201. I am using > > Windows 7. > > > > The data backup proceeds normally. The multimedia backup proceeds for > > awhile and then stops and I receive this message: Backup Error 506: > Cannot > > write to Temp File. > > > > I have performed all the standard fixes. I have done the File > > Maintenance/Check Repair/Compact File. I have rebooted the computer. I > > have defragged. I have cleaned the registry. I have tried different > backup > > locations. I normally backup to an external hard drive. It shows 297GB > > Capacity, used space 49.2GB and 248GB Free Space. I also tried backing > up > > to my computer hard drive. > > > > The backup stops on different files each time. > > > > I went to the archives and searched for anything related to this error > and > > cannot find anything. I also cannot find this Error number on the Legacy > > List of Error messages. > > > > This problem started about 3 weeks ago. The only thing that has changed > > since then is an update to my Norton 360. I even tried disabling the > > firewall and doing the backup. Still the same problem. > > > > Has anyone else experienced this? Is there something I haven't tried? > > > > Thanks > > Dede Holden > > > > Legacy User Group guidelines: > http://www.LegacyFamilyTree.com/Etiquette.asp > Archived messages after Nov. 21 2009: > http://www.mail-archive.com/[email protected]/ > Archived messages from old mail server - before Nov. 21 2009: > http://www.mail-archive.com/[email protected]/ > Online technical support: http://www.LegacyFamilyTree.com/Help.asp > Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and > on our blog (http://news.LegacyFamilyTree.com). > To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp > > > Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
