Sherry,

I'm assume that Legacy is using Windoz
Print Preview for the report screen display.
And I find no fault in that.  In fact it is a plus
in that Legacy doesn't need to add
it to its own large code baggage.

I see I have Microsoft XPS Document Writer
installed in Printers and Faxes.  Nothing else.
That seems to satisfy Legacy's printer requirement.

I've tried to duplicate this no-screen problem,
but with no results.  I've rebooted Windoz,
a warm boot.  No luck.  Maybe I need to
shutdown completely.  I'll try that later.

Again I say you have a bug.
When several of us,
who have a printer driver installed,
report no screen/printer in Reports
and we can only get Reports working again
after rebooting Legacy  ===>>
That is a BUG, not a feature.

JimS


On 09/10/2012 11:35 AM, Sherry/Support wrote:
> Legacy requires that at least a printer driver be installed, even if
> you don't connect to a printer, in order to know how to format the
> reports. Just pick a standard inkjet printer driver.  If you have a
> printer connected to another computer, use the printer driver option
> for that printer.
> It is not a bug - it's a requirement of Legacy.
> It's very easy to set a default printer driver - your Windows Help
> screen should give you instructions.
>
> Sincerely,
> Sherry
> Technical Support
> Legacy Family Tree
>
>
> On Mon, Sep 10, 2012 at 7:43 AM, Karen and Jim <[email protected]
> <mailto:[email protected]>> wrote:
>
>     Bottom Line: I have no printers.
>     Whether I have a printer installed or not
>     should not affect viewing reports on screen.
>     But since it does affect screen view, then
>     it is a Legacy bug.
>     JimS
>
>




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