Ian, It may not be a printer driver, but Legacy seems to think it is, at least some of the time. And this may be the cause of our intermittent report screen display failures. I probably need a true printer driver to get 100% positive results. But unless I'm completely shutout, I'll make do with what I have. This bug is only a small nuisance at present.
JimS ======================= Microsoft XPS Document Writer is NOT a printer driver. That’s your problem, you have no driver installed. Ian J GARDENER Victoria, Australia www.gardener.org.au Researching GARDENER (Aust), McDOUGALL(Aust), McNAIR(Aust), TRAYNOR(Aust), SHANAHAN, OCKWELL(Aust), HADLEY (Eng), TAYLOR (Eng) & LONG (Tas, Aust). From: Karen and Jim [mailto:[email protected]] Sent: Wednesday, 12 September 2012 9:58 AM To: [email protected] Subject: Re: [LegacyUG] Show me your printer Sherry, I'm assume that Legacy is using Windoz Print Preview for the report screen display. And I find no fault in that. In fact it is a plus in that Legacy doesn't need to add it to its own large code baggage. I see I have Microsoft XPS Document Writer installed in Printers and Faxes. Nothing else. That seems to satisfy Legacy's printer requirement. I've tried to duplicate this no-screen problem, but with no results. I've rebooted Windoz, a warm boot. No luck. Maybe I need to shutdown completely. I'll try that later. Again I say you have a bug.  When several of us, who have a printer driver installed, report no screen/printer in Reports and we can only get Reports working again after rebooting Legacy ===>> That is a BUG, not a feature. JimS On 09/10/2012 11:35 AM, Sherry/Support wrote: Legacy requires that at least a printer driver be installed, even if you don't connect to a printer, in order to know how to format the reports. Just pick a standard inkjet printer driver. If you have a printer connected to another computer, use the printer driver option for that printer.  It is not a bug - it's a requirement of Legacy.  It's very easy to set a default printer driver - your Windows Help screen should give you instructions. Sincerely, Sherry Technical Support Legacy Family Tree On Mon, Sep 10, 2012 at 7:43 AM, Karen and Jim <[email protected]> wrote: Bottom Line: I have no printers. Whether I have a printer installed or not should not affect viewing reports on screen. But since it does affect screen view, then it is a Legacy bug. JimS Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
