Jim, I am right in thinking that you are still using V5. If so do you really expect Legacy to amend such an outdated version?
This does not mean I agree with your comments, I don't. Ron Ferguson http://www.fergys.co.uk/ GOONS #5307 J "Karen and Jim" <[email protected]> wrote: >Sherry, > >I'm assume that Legacy is using Windoz >Print Preview for the report screen display. >And I find no fault in that. In fact it is a plus >in that Legacy doesn't need to add >it to its own large code baggage. > >I see I have Microsoft XPS Document Writer >installed in Printers and Faxes. Nothing else. >That seems to satisfy Legacy's printer requirement. > >I've tried to duplicate this no-screen problem, >but with no results. I've rebooted Windoz, >a warm boot. No luck. Maybe I need to >shutdown completely. I'll try that later. > >Again I say you have a bug. >When several of us, >who have a printer driver installed, >report no screen/printer in Reports >and we can only get Reports working again >after rebooting Legacy ===>> >That is a BUG, not a feature. > >JimS > > >On 09/10/2012 11:35 AM, Sherry/Support wrote: >> Legacy requires that at least a printer driver be installed, even if >> you don't connect to a printer, in order to know how to format the >> reports. Just pick a standard inkjet printer driver. If you have a >> printer connected to another computer, use the printer driver option >> for that printer. >> It is not a bug - it's a requirement of Legacy. >> It's very easy to set a default printer driver - your Windows Help >> screen should give you instructions. >> >> Sincerely, >> Sherry >> Technical Support >> Legacy Family Tree >> >> >> On Mon, Sep 10, 2012 at 7:43 AM, Karen and Jim <[email protected] >> <mailto:[email protected]>> wrote: >> >> Bottom Line: I have no printers. >> Whether I have a printer installed or not >> should not affect viewing reports on screen. >> But since it does affect screen view, then >> it is a Legacy bug. >> JimS >> >> > > > > >Legacy User Group guidelines: >http://www.LegacyFamilyTree.com/Etiquette.asp >Archived messages after Nov. 21 2009: >http://www.mail-archive.com/[email protected]/ >Archived messages from old mail server - before Nov. 21 2009: >http://www.mail-archive.com/[email protected]/ >Online technical support: http://www.LegacyFamilyTree.com/Help.asp >Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on >our blog (http://news.LegacyFamilyTree.com). >To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp > Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
