Sherry, Many thanks. My problem has now been resolved by this. Alex
> From: [email protected] > To: [email protected] > Subject: Re: [LegacyUG] Legacy8 Language file error > Date: Sat, 21 Dec 2013 18:42:03 -0800 > > The solution to this error is in our Knowledge Base > http://support.legacyfamilytree.com/ > > Just look up Legacy8.LNG in the search box. This article comes up: > > "The language file Legacy8.LNG is the wrong version > > 1. Please go to your Documents\Legacy Family Tree\_AppData folder and > delete the any files with the .LNG file extension. > > 2. Reinstall Legacy with the latest build from our website > http://www.legacyfamilytree.com/downloadupdate.asp"; > > You can access the KB through our website at www.LegacyFamilyTree.com, > if you go to Help Center > Troubleshooting Help or through the link > Online Troubleshooting Help link in the Support section of the Legacy > Home tab. > > This is something new that we just started and is great because you > can search on keywords to find the solution to your Legacy problem. > > Sincerely, > Sherry > Technical Support > Legacy Family Tree > > Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
