Upgrade and update are two different things. You update a current version through the Updates section on the Legacy Home tab.
You upgrade by downloading the newer version from our website. Once the newer version is installed, again you'll install updates for that version through the Legacy Home tab. Sincerely, Sherry Technical Support Legacy Family Tree On Sat, Jan 4, 2014 at 7:36 AM, Alex MacPhee <alex_macp...@outlook.com> wrote: >>I followed exactly what was recommended for the upgrade without any problem > > I also followed exactly the recommended upgrade process, which I've done > ever since v5, specifically by loading the upgrade from within my registered > copy of Legacy, and which is advertised as the preferred method for Legacy > users. This time, I had a problem. Not a show-stopper, for sure, but enough > to have me ask for advice on this list. I tried the re-installation process > three times, as instructed, and each time, I had the same problem. It was > resolved with kind help from others on this list, but it certainly didn't > originate, for me at least, in any variation from the standard upgrade > process. > > > Alex > > > ________________________________ > From: brya...@slingshot.co.nz > To: LegacyUserGroup@LegacyUsers.com > Subject: [LegacyUG] Legacy 8 Upgrade and problems thereby > Date: Sat, 4 Jan 2014 03:05:54 +0000 > > For the life of me I cannot understand why people want to interfere with the > way programmers, more knowledgeable than us, have structured the download > and upgrade process. If they don’t follow the recommendations, on their head > be it. > I followed exactly what was recommended for the upgrade without any problem, > and then went on to discover the new program from there. > To my mind individuals who follow their own whims in an upgrade deserve the > difficulties they have generated. > > Bryan > NZ Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
