Alex, There are instructions in the Knowledge Base on resolving the Language file error
There are two different articles, depending on whether it refers to Legacy7.LNG or Legacy8.LNG Go to our website www.LegacyFamilyTree.com > Help Center > Troubleshooting Help and just type in "language file" (without the quotes) in the search box. The instructions are different because the file that needs to be removed is in a different folder in v7.5 and earlier than in v8 install. I'm really surprised that more Legacy users don't take advantage of the great Help information on our website! Sincerely, Sherry Technical Support Legacy Family Tree On Sat, Jan 4, 2014 at 10:49 AM, Alex MacPhee <alex_macp...@outlook.com> wrote: > Sherry, > > Sorry, I may have been sloppy in how I phrased what I'd done, and > interchanged these terms upgrade and update. However, this is what I did : > > - When I migrated from 7.5 to 8, I did so by making the online payment to > get a new customer number, and following the download link in the > confirmation e-mail that came from Legacy Customer Service. That took me to > the website, and the download happened from there, as it should. > > The problem I had with incorrect language file version happened immediately > on launch after installation. > > - In order to update to the next build level, I did that from the Legacy > Home Tab. > > The file version problem still manifested itself on launching. That's when I > came to the mailing list for help. > > I'm sorry if I confused with my lack of clarity, but the process I followed > was precisely the one advised. It wasn't a major problem ; I merely mention > to Bryan that if someone has an installation problem, it does not follow > that the user didn't follow the recommended process. > > > Alex Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
