What I would personally like to see is a list of the changes/alterations/amendments listed in each new build. Many other programmes do this so you can see what have been updated but (I may be wrong) I haven't seen this on the Legacy site? Is there a reason for this or is it not practical for some reason - or am I alone in my "like".
I have purchased the pdf version of the book but so far have not had time to read through it much - I have been so busy learning tips, hits and tricks from this User Group that it hasn't seemed too necessary to read it yet!!! Marion On 5 January 2014 05:37, hwedhlor <hwedh...@cox.net> wrote: > Ron, > > Having worked with computers since 1964 when many still had vacuum tube > amplifiers, and having worked as a programmer, senior technical writer, > systems engineer and database manager, among other duties, as well as > acting as a beta for a wide variety of software manufacturers, I feel that > I am very familiar with the software industry. > > You obviously did not read carefully what I wrote. I did not advocate, > nor mention, providing program updates to Millennia's software at no cost > to the customer. I only speculated on alternative means of providing > more current versions of documentation to Millennia's customers who had > already paid for the program and its documentation. In the case of the PDF > manual version I fail to see where offering a free download update to that > PDF file to those customers who had already purchased a PDF manual would > represent any significant added cost to Millennia if they are udating that > PDF version regularly anyway. Naturally such customers would have to > provide their customer number to validate their entitlement to the updated > PDF manual. > > I am always amazed at how people manage to comment on other people's > writing without reading that writing. Any software firm is faced with a > juggling act between holding production costs at bay while also supporting > their customer base with adequate documentation. My suggestions were made > with both concerns in mind, and I feel they offered options that might > satisfy both needs. > > John Zimmerman > Mesa, AZ > > On 04-Jan-14 1:06 PM, Ron Bernier wrote: > > > On Sat, Jan 4, 2014 at 2:01 PM, hwedhlor <hwedh...@cox.net> wrote: > >> I can understand the need for lead time in producing a printed manual. I >> can also understand that things change after a printed manual is produced. >> Perhaps a better, or alternative way of providing the Legacy printed >> reference manual would be for Millennia to use an on-demand publishing >> service, such as Lulu. That way they could provide the publisher with >> updates on a regular basis and customers purchasing a printed manual would >> get the latest version when they buy. >> >> The PDF version of the Legacy reference manual should be constantly >> updated along with the Help files. Those who purchased a PDF Legacy manual >> should be provided with a means of downloading the latest version of the >> PDF manual whenever it is updated, and at no cost to the customer. Updates >> to the PDF manual could be provided to an on-demand publisher of the >> printed version to keep that version in sync with the PDF version and the >> Help files. >> >> I am a huge fan of Geoff Rasmussen's Legacy webinars, and have attended >> almost every one of them. Although Geoff's book, "Unlocking Legacy 8" is >> very useful and enjoyable to read, because it is patterned after the "Watch >> Geoff Live" webinar presentations it is not well-suited for use as a easy >> reference work because it lacks an index. One must be willing to read >> through an entire chapter in search of a particular setting or partial >> process. >> >> John Zimmerman >> Mesa, AZ >> >> >> On 04-Jan-14 8:25 AM, Randy Clark wrote: >> >> The manual was a waste of money as it's in the help file and there was no >> way to know this in advance. >> >> > Legacy/Millennia already provides free upgrades to their software - most > of those free upgrades have been substantial updates to the software that > many companies would have called a new version and charged customers for an > update. Millennia has not done that. Updating the user manual every time > there has been a change to the software could and would become an expensive > undertaking for Millennia, yet you think that they should undertake this > additional cost - free of charge to their customers. The help files are > kept updated and I personally think that is sufficient. > > I'd be curious to know what other software company/companies update > their manual (whether printed or pdf) every time they have an update to > their software. I am always amazed at how people have this mentality that > a company has bottomless pockets and therefore being a customer entitles > them to all the freebies they can get regardless of the cost to the company. > > Ron Bernier > Woonsocket, RI > > > Legacy User Group guidelines: > http://www.LegacyFamilyTree.com/Etiquette.asp > Archived messages after Nov. 21 2009: > http://www.mail-archive.com/legacyusergroup@legacyusers.com/ > Archived messages from old mail server - before Nov. 21 2009: > http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ > Online technical support: http://www.LegacyFamilyTree.com/Help.asp > Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and > on our blog (http://news.LegacyFamilyTree.com). > To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp > > > > > Legacy User Group guidelines: > http://www.LegacyFamilyTree.com/Etiquette.asp > Archived messages after Nov. 21 2009: > http://www.mail-archive.com/legacyusergroup@legacyusers.com/ > Archived messages from old mail server - before Nov. 21 2009: > http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ > Online technical support: http://www.LegacyFamilyTree.com/Help.asp > Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and > on our blog (http://news.LegacyFamilyTree.com). > To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp > Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). 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