What Jenny said.
On Mon, Jan 20, 2014 at 5:27 AM, Jenny M Benson <[email protected]>wrote: > > > This is a common complaint from new subscribers, unfortunately. > > Something doesn't go right when some people subscribe, as you're > > experiencing now. > > > > You need to contact Support ([email protected]) and tell them > > what's (not) happening, and they should be able to fix it for you. > > > It's so long since I subscribed I can't now remember, but I seem to recall > reading here that when people subscribe they receive a message of > confirmation. If that is so, PLEASE can something be added to that > message that tells new subscribers to contact Support if they don't > receive mails within x days. And also tells them NOT to e-mail the list > itself about this problem. > > -- > Jenny M Benson > > > > > Legacy User Group guidelines: > http://www.LegacyFamilyTree.com/Etiquette.asp > Archived messages after Nov. 21 2009: > http://www.mail-archive.com/[email protected]/ > Archived messages from old mail server - before Nov. 21 2009: > http://www.mail-archive.com/[email protected]/ > Online technical support: http://www.LegacyFamilyTree.com/Help.asp > Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and > on our blog (http://news.LegacyFamilyTree.com). > To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp > > > Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
